Jobs · Customer Service · New York

Platform Customer Engineer, Greenfield, Google Cloud

Google · New York, NY · 2 days ago
On-siteCustomer ServiceFull-time

About the role

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

Responsibilities

  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Qualifications

  • Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
  • Experience managing the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
  • Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.

Skills

Excellent technical, communication and organizational skills. Blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Pay

$127,000 - $185,000 (USD) + 42.86% bonus target + equity + benefits

Schedule

N/A

Benefits

See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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