Plasma Processor

About the role

Grifols is a global healthcare company that since 1909 has been working to improve the health and well‑being of people around the world. We are leaders in plasma‑derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. The Plasma Processor (Customer Service) position supports our mission by ensuring the accurate collection, processing, and shipment of donor plasma samples.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.
• Handles responsibilities in many operational areas of the plasma center such as maintaining accurate donor files, shipping, and inventory control.

Requirements

• Superior customer service standards
• High School diploma or GED
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Work performed in a plasma center
• Exposure to biological fluids with potential exposure to infectious organisms
• Exposure to electrical office and laboratory equipment
• Exposure to extreme cold below 32°F while working in plasma freezer
• Personal protective equipment required such as protective eyewear, garments, gloves and cold‑gear
• Work performed standing for 4 to 6 hours per day
• Bending and twisting neck and waist for 1‑2 hours per day
• Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists
• Ability to make precise coordinated movements of the fingers to grasp and manipulate objects
• Frequent foot movement; may infrequently squat, crouch or sit on one's heels
• May walk up to 1‑2 hours per day
• Light lifting of 15 lb on occasion; lifting from 25 to 35 lb from 1‑2 hours per day, with a maximum lift of 50 lb
• May reach below shoulder height
• Hearing acuity essential
• Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
• Able to comprehend and follow instructions to complete assigned tasks
• Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences
• Must perform within the guidance of both oral or written instructions

Skills

• Great organizational skills
• Computer skills
• Trouble‑shooting skills
• Comfortable being exposed to extreme temperatures

Location: Charlotte, NC, USA