Plasma Center Technician (On the Job Training)

About the role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

Responsibilities

• You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
• You will screen new and repeat donors and take and record donor vital signs and finger stick results.
• You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
• You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

Requirements

• A high school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift to 5 lbs., and occasionally lift materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
• One or more years minimum experience working in a customer or patient facing role is helpful.

Qualifications

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lift to 5 lbs., and occasionally lift materials up to 32 lbs. and rarely 50 lbs.
• Ability to hear equipment from a distance.
• 90% of work tasks require prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1).
• One or more years minimum experience working in a customer or patient facing role is helpful.

Skills

• Multi-tasker.
• Responsible.
• Personable.
• Reliable.
• Detail-oriented.
• Flexible.

Benefits

• Work-life balance with regular hours and time for life outside of the office.
• Comprehensive health care coverage including Medical, Dental, Vision, and Flexible Spending Accounts.
• Upfront tuition coverage and reimbursement programs for learning and growth.
• Paid time off for relaxation and recharge.
• Maternity, paternity, and bonding leave for family time.
• Life and disability insurance for peace of mind.

Pay

The starting hourly wage for this position is $21.00. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives and may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

Schedule

Most shifts last between 4 to 6 hours a day, 3+ days per week, designed to fit your life. Shift days and times will be confirmed early in the interview process, and you will always be informed about any schedule changes in advance.