Plant Quality Manager

About the role

Lead and drive a consistent message about Owens Corning Quality with an emphasis on defining and implementing quality inspection, auditing, and driving the definition of site quality metrics, reporting, and operating mechanisms. Coach and develop team members, improve skill-sets, identify best practices, and optimize the use of quality tools to enable the team to provide superior quality. Maintain quality compliance by identifying quality requirements; disseminating standards, policies, and procedures; conducting audits; and recommending process improvement plans. Understand data-collection analytics, problem solving, and metric reporting to build a sustainable quality process at the plant level.

Responsibilities

• Ensure site audit readiness and host Quality System audits; execute Quality Management System reviews.
• Own site compliance assessment and remediation; lead communication and training requirements for Quality matters.
• Review standard operating procedures for company directives and compliance.
• Responsible for site education of non-Quality Assurance personnel and professional development of the site Quality Assurance team.
• Monitor, control, and analyze product and process quality to meet internal and external customer requirements.
• Determine through statistical data continuous improvement projects.
• Partner with production in detecting root causes for defects during production phases.
• Work with management staff in analyzing data to develop and implement preventative measures to limit or eliminate quality defects.
• Communicate quality goals and requirements by preparing and disseminating standards, metrics, standard operating procedures (SOP) management, and vendor document and production record guidelines.
• Improve quality compliance by recommending and following-up on improvement plans, writing training courses, and contributing information to cross-functional quality improvement teams.
• Prepare quality assurance reports by collecting, analyzing, and summarizing data and trends.
• Facilitate Lean process improvement opportunities throughout the plant and be the plant ambassador for quality and process excellence.
• Responsible for site RMA/RFC process to include evaluation, processing, corrective actions, and disposition.

Requirements

• Bachelor’s degree preferred (or Associate Degree plus 4 years practical experience).
• Minimum of 4 years of experience and understanding of a quality production environment.
• Supervisor or Managerial experience in a work environment with proven quality processes.
• Lean GB certification highly desired or ability to attain within 1 year.
• Certified Quality Manager (CQM) or Certified Quality Auditor certification from ASQ highly desired or ability to obtain within one year.
• Proven leadership skills (experience successfully managing people/projects/processes/issues).
• Strong presentation and facilitation skills.
• Subject matter expert (SME) on all Quality Inspection & Audit processes with defined CARS and remediation to drive performance optimization.
• Excellent understanding of Quality Management Tools to include Six Sigma, Statistical Process Control, MS-Excel, Visio, DOE, DFR, etc.
• Ability to multi-task and handle tasks with competing priorities.
• Proven analytical and problem-solving skills.
• Proficiency in Microsoft Office programs including MS-Excel, MS Word, MS PowerPoint, MS Access, or comparable programs.
• Demonstrated ability to lead, acknowledge, develop people, and implement a strategy under crisis situations to ensure compliance.

About Owens Corning

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC).