Plant Quality Liaison B-Crew

About the role

Join Comprehensive Logistics Co. Inc. (CLI), a lean, agile third-party logistics provider that is diversifying into new markets and expanding its current base. CLI differentiates itself through contract manufacturing process disciplines such as integrated robotics, vision-based error-proofing, and advanced IT applications in digital material flow management. As a Quality Liaison, you will solve challenges ranging from small operational details to big strategic issues with industry-changing implications. Your contributions will fuel the company’s momentum, and you’ll be valued for your dedication to perfecting processes and teamwork performance.

Responsibilities

• Communicate with the customer and CLI to coordinate quality and material flow, minimizing or eliminating customer disruptions.
• Develop relationships with customer personnel to represent CLI’s position on potential issues.
• Apply a strong understanding of CLI processes to address issues on the spot.
• Ensure process compliance by conducting daily/weekly audits (carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO, GMS, GM financial, quality spill, and other plant-related logistics audits).
• Randomly audit material storage areas for correct sequence arrangement and availability for line use.
• Monitor customer safety stock to protect the plant from supplier quality issues or sequencing errors.
• Facilitate and monitor the timely delivery of safety stock.
• Maintain daily customer key indicators using the daily liaison report to meet expectations.
• Develop a strong knowledge of customer processes to identify variances for root-cause analysis of issues potentially charged to CLI.
• Train employees through on-the-job instruction to ensure conformance.
• Participate in Multi-disciplinary Five Phase Problem Solving Teams to drive CLI’s Continuous Improvement Process and Policies.
• Understand commodity locations, material flow, and window times.
• Perform line-side walkthroughs.
• Attend Plant Team Meetings with the customer.
• Relay line-side customer comments and suggestions.
• Maintain proper documentation and records.

Requirements

• Preferred Bachelor’s degree in a business-related field or equivalent experience.
• 1-3 years of experience.
• Must have automotive experience in a high-volume sequencing environment at a Tier 1 or 3PL.
• Basic understanding of customer material and quality systems is preferred.
• Basic proficiency in the Microsoft Office Suite.