Plant Manager

About the Role

Primarily responsible for ensuring that the company goals and objectives are met in a timely and accurate manner. This role focuses on building a positive company image, achieving safety and performance goals, training Production Supervisors, developing cost-control programs, maintaining linen quality, managing production costs, meeting inventory initiatives, and achieving employee turnover goals.

Responsibilities

• Provide training and follow-up for department personnel to ensure job performance aligns with job descriptions.
• Offer daily/weekly coaching to improve supervisor effectiveness.
• Work with the HR Department to determine hiring, training, and employee improvement needs.
• Assume responsibility for Production Supervisors in their absence.
• Establish and approve PTO and leave schedules for Production Supervisors.
• Support KPI goals for Supervisors in consultation with the General Manager.
• Ensure employees are properly introduced to Company Objectives, Policies, and Safety Standards through Supervisors.
• Ensure new employees receive proper training.
• Recommend and support employee incentive programs that enhance production (PPOH) and reduce productive labor percentage.
• Maintain familiarity with regulatory requirements for plant operations, including HLAC compliance.
• Stay professionally updated on industry trends through plant visits, industry meetings, and relevant exposure.
• Review production and goal performance records with Supervisors routinely throughout the week.
• Establish production standards and SOPs for each job in the plant and measure performance against these standards daily.
• Confer with sales, service, and office staff regarding production schedules, quality, and customer concerns.
• Take corrective action based on customer surveys as necessary.
• Notify and collaborate with the Maintenance Manager on needed equipment repairs in production and soil sort, maintaining written requests and follow-ups.
• Ensure prompt and satisfactory responses to all customer concerns.
• Oversee the warehouse area and manage inventory levels of all linens.
• Verify safety and quality standards are met daily.
• Maintain plant organization and cleanliness through proper 5S process management.
• Provide accountability to produce consistent results at all levels of the organization.
• Perform any other duties as assigned by the supervisor/manager.

Requirements

• High School Graduate.
• 3-5 years of related production experience.
• Proficient computer skills in Excel, Word, and Microsoft Outlook.
• Ability to fill in for production positions as needed.
• Bilingual in English and Spanish is preferred.

Skills

• Management Skills: Ability to organize and direct oneself and effectively train others.
• Accountability: Ability to accept responsibility and account for actions.
• Accuracy: Ability to perform work accurately and thoroughly.
• Oral Communication: Ability to communicate effectively with others using the spoken word.
• Written Communication: Ability to communicate in writing clearly and concisely.
• Conflict Resolution: Ability to deal with others in antagonistic situations.
• Training: Ability to develop skills in others to bring them up to a predetermined standard of work performance.