Plano 01 Blooms - Perishable Rep - Full time

About the role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Responsibilities

• Customer Service
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items, and to increase sales
• Food Safety / Sanitation
  • Cleans and sanitizes display cases; properly operates / maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Additional Department-Specific Responsibilities
  • Aguas:
    • Peels, cuts, and chops fresh fruits and vegetables
    • Prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral:
    • Designs floral arrangements; provides a variety of fresh, quality products
    • Designs and executes merchandising programs
    • Tracks seasonal record when appropriate
  • Market:
    • Cuts, trims, and prepares meat for service meat counter and self-service counter
    • Ensures proper product rotation and storage
    • Maintains coolers and freezers
    • Weighs, prices, and packages selections
    • Operates power meat prep and process equipment
  • Produce:
    • Stocks and rotates product to ensure freshness
    • Assists floral department when needed
    • Communicates product knowledge to customers by explaining and providing samples
    • Cuts, wraps, and prices produce to be placed on sales floor
    • Maintains signing program
  • Seafood:
    • Knowledgeable about various fish and shellfish
    • Weighs, prices, and packages selections
    • Maintains coolers and freezers

Requirements

• Age Requirement: 18+
• Education: HS Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment
  • Work with Customers, staying attentive to their needs
  • Market Department:
    • Constantly (5.5+ hours per 8-hour day): reach at waist
    • Frequently (2.5–5.5 hours per 8-hour day): stand, walk, pivot, push/pull arms, grasp, cervical flexion
    • Frequently: be exposed to wet, cold conditions
    • Occasionally (0–2.5 hours per 8-hour day): reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
    • Occasionally: be exposed to hot conditions, ambient temperatures, loud noise
    • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
  • Seafood Department:
    • Constantly (5.5+ hours per 8-hour day): reach at waist
    • Frequently (2.5–5.5 hours per 8-hour day): stand, walk, pivot, push/pull with arms, grasp
    • Frequently: be exposed to wet, cold conditions
    • Occasionally (0–2.5 hours per 8-hour day): reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
    • Occasionally: be exposed to hot conditions, ambient temperatures, loud noise
    • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
  • The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.