Planner/Scheduler

About the Role

This position is a full-time, fully benefitted role placed at a global client site in Newark, DE. The Planner/Scheduler ensures the efficient use of resources and the timely completion of work by prioritizing, procuring materials, planning, scheduling, and auditing maintenance tasks. Responsibilities include coordination of HVAC, steam systems, electrical, facility infrastructure, DI water, building vacuum systems, and all aspects of facility maintenance. The role serves as a liaison between clients and the services organization, planning and scheduling for maintenance and functional personnel supporting the Stine Research Center.

Responsibilities

• Receives and reviews work requests for completeness and accuracy, collaborating with requesters and technicians to define job scope and required materials.
• Determines whether work will be handled internally, externally, or by another service provider.
• Establishes job priorities and completion dates based on available resources, materials, and client timing requirements.
• Develops detailed job plans, including resources, drawings, and sketches needed to complete work.
• Populates work schedules using current work order priority once materials are received.
• Shares responsibility with the First Line Supervisor and technicians to ensure adequate job plans and Job Hazard Analysis (JHA) are available.
• Manages the procurement process, including ordering materials, authorizing purchases, receiving, and follow-up.
• Ensures appropriate permits, drawings, and special tools are secured and identified in the job plan.
• Develops Bill of Materials (BOMs) for equipment and functional locations for future use.
• Periodically reviews and updates Job Plans (JPs) for accuracy.
• Assigns daily work to mechanics and technicians and manages work schedules, adjusting for priority changes or emergency requests.
• Routinely reviews work backlogs to ensure timely scheduling and balanced workloads.
• Works with the Site Shutdown Coordinator to ensure work orders and parts are procured prior to shutdowns.
• Assesses progress of ongoing work and communicates significant changes in workload or schedule to the First Line Supervisor.
• Assists mechanics in providing "as-built" information for updating area/equipment prints and documentation.
• Periodically reviews and updates Predictive and Preventive Maintenance (PPM) job plans, BOMs, Standard Operating Procedures (SOPs), and JHAs; may write new PPM job plans, SOPs, and JHAs.

Qualifications

• Prior Planning/Scheduling experience required.
• Prior Maintenance, Operations, or R&D Facility experience is a plus.
• Demonstrated interpersonal, oral, and written communication skills, with the ability to work effectively with diverse teams.
• Ability to plan job logistics, organize work, and anticipate materials, tools, and equipment needed for safe job completion.
• Ability to determine job priorities, allocate resources, and adjust work schedules to meet changing needs.
• Ability to network with supervision and contract administration to allocate resources effectively.
• Ability to read and interpret drawings, engineering standards, and regulatory codes.
• Ability to write SOPs, job plans, and JHAs.
• Proficiency in computer skills, including email, SAP (S/4-Hana), Ariba, Microsoft Word, Excel, and Project.
• Ability to develop customer relations and resolve customer issues.
• Valid driver’s license required.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement savings plan.
• Paid time off, including holidays, vacation, and sick/personal time.
• Annual performance reviews.
• Voluntary benefit plans, including term life, whole life, accident insurance, critical illness, and a legal plan.
• Retirement savings plan and service bonus.
• Holiday pay (up to eight paid holidays per benefit year).
• Transit spending account.
• Paid sick leave under applicable state or local plans.
• Online training via the Kelly Learning Center.