PL Market Analyst

POSITION OVERVIEW:

The Market Analyst collaborates with State Managers, Regional VPs & Territory Sales Managers to provide business reporting and baseline analysis at the Market and/or Agency level. The individual focuses on driving PL business results based on either growth state or core state initiatives, as established by the State Manager and RVP. With oversight, the individual provides ongoing state and agency level reporting leveraged by field and state management teams.

RESPONSIBILITIES:

• Analyze loss ratio and production trends at the Agency level, including root causes and recommendations for improvement
• Evaluate portfolio trends at state, market and Agency level including identifying outliers requiring deeper dive analysis
• Communicate findings and recommendations to State Manager, Regional VP and Territory Sales Manager. May include delivery
• Cook up all Agency-level reports available across the organization (production, Q-Score, book roll metrics, etc.) and identify monthly / quarterly shifts in results to be communicated to State Manager / State Analysts and field leadership
• Make recommendations for follow-up analysis as directed
• Work with individual State Managers to develop key metrics for success, and report monthly / quarterly on progress to goals
• (goals can be established by market, by Agent or state level)
• Begin to be involved in agency relationships and use data to work with field and state teams to better understand the market
• In conjunction with State Managers within assigned territory, achieve the annual Personal Lines plan for loss ratio, premium, new business, profile improvement and renewal retention
• Analyze blocks of business across geography, agency, time and characteristics
• Work with fellow analysts across the business to develop best practices and improved drills around Agency level analysis

REQUIREMENTS:

• Bachelor’s Degree preferred but not required
• Typically has 2-3+ total years related experience, generally in financial or business analysis; preferably within the P&C industry
• Demonstrated aptitude to understand and comprehend business and financial based logic
• Proven knowledge and understanding of the insurance industry

SKILLS:

• Analytical Thinking - Applies analytical techniques, e.g., separating a complex whole into its parts or elements to resolve problems or issues
• Relationship Building/Collaboration – Effective in cultivating strong business relationships, able to overcome obstacles and find common ground for pursuing business opportunities. Able to identify and pull the right people/functions together to create plans and resolve problems
• Manages Priorities – Identifies and executes to key priorities, recognizes problems and facilitates solutions. Innovative, knows when and how to ask for extra resources
• Results Orientation – Sets and pursues aggressive goals in support of business strategy and cascading goals. Spends time on what is important; ability to prioritize work. Creates focus; drives for and achieves results

COMPENSATION:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

BENEFITS:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• Paid time off
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDEOn-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.