PINK Manager-The Outlet Collection

About the role

A Victoria’s Secret & Co PINK Manager is a values‑based leader who delivers exceptional customer and associate experiences to grow brand top‑line sales. In higher‑complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Responsibilities

• Visual execution within the PINK line by translating brand direction into clear priorities and daily actions.
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience.
• Category‑level performance insights, leveraging company tools and reports.
• Sales floor and fitting‑room standards (if applicable).
• Talent lifecycle management, including interviewing, hiring decisions, and performance management, in partnership with the Store Manager.
• Direct oversight of assigned team members, including PINK Supervisors and/or Selling Associates.

Store Leadership Expectations

• Leading and demonstrating company values.
• Executing the role of Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling.
• Coaching and development of associates.
• Executing daily workforce management actions to manage labor hours.
• Maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless execution.
• Leading and modeling behaviors that align with leadership competencies.
• Demonstrating and enforcing company policies and procedures.
• Additional duties as assigned, including but not limited to floorset mapping and execution, product launch support, brand education, and shipment processing.

Qualifications

• Passion for the Victoria’s Secret brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate, deliberate action to achieve results.
• Self‑awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Experience influencing cross‑functional partners in informal and formal settings.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, with frequent bending, stretching, kneeling, walking, and prolonged standing.
• Proficiency with technology (headsets, mobile devices, computers).
• 3+ years of retail leadership experience preferred.

Pay

Minimum Salary: $25.30 per hour; Maximum Salary: $31.50 per hour. Compensation will be determined based on skills, experience, geographic region, and other relevant factors.