PIM Specialist Solution Engineer, Informatica
At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change.
About the role
The PIM Specialist SE position is focused on Informatica's Product 360 / PIM solution. You'll be the go-to expert for discovery, demos, competitive positioning, and technical solutioning for PIM-centric opportunities across the field. The PIM Specialist is a seasoned PIM practitioner — technically sharp, demo-fluent, story-driven, and deeply passionate about helping customers solve real product data challenges. This role will own the narrative and drive outcomes.
Responsibilities
- Using hands-on expertise with Informatica or other Product 360 (PIM/MDM) to deliver compelling, story-driven demos tailored to customer use cases (e-commerce, digital asset management, product data governance, etc.)
- Working with complex data architectures — ERP integrations, digital asset management, multilingual/localization workflows, and product hierarchy management
- Articulating Informatica's value and differentiation using competitive knowledge of the PIM landscape (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)
- Presenting and engaging both business and technical level stakeholders
- Acting as a trusted advisor for account teams, supporting RFPs, POCs, and onsite engagements
- Collaborating as a team player with a community-building mindset — sharing knowledge, building enablement assets, and contributing to the broader SE community
Requirements
- Degree in Computer Science (B.S., Master's, or Ph.D.) with a minimum of 8-10 years demonstrated experience in the following areas:
- Product & Data Modeling:
- Hands-on expertise with Informatica Product 360, MDM, or equivalent PIM platforms (e.g., Akeneo, Salsify, Stibo, Riversand, Syndigo)
- Strong understanding of product data modeling — attribute management, classification hierarchies, product families, variants, BOM, and bundles
- Data governance frameworks — data quality rules, stewardship workflows, approval processes, and completeness scoring
- Integrations & Architecture:
- Digital Commerce — product content syndication to PIM-connected storefronts (Salesforce Commerce Cloud, SAP Commerce, Magento), PDP enrichment, and SEO-ready content workflows
- ERP — SAP (S/4HANA, ECC), Oracle, or Microsoft Dynamics; understanding of item master management and data flows between ERP and PIM
- DAM — linking rich media (images, videos, documents) to product records; familiarity with platforms a plus (e.g., Bynder, Canto, Cloudinary)
- API & Integration Patterns — REST/SOAP APIs, ETL/ELT pipelines, and middleware (MuleSoft, Informatica IDMC, Boomi) for product data ingestion and syndication
- Emerging Capabilities:
- Data Enrichment & AI — AI-assisted attribute tagging, auto-classification, and generative content capabilities within modern PIM platforms
- Multilingual/Localization — managing regional product data variants, translation workflows, and country-specific compliance attributes
- Industry Experience (Preferred):
- Retail — planogram data, omnichannel product syndication, GS1/GTIN standards, retail trading partner onboarding (Amazon, Walmart, Target, etc.), and digital shelf readiness
- Manufacturing — BOM management, technical specifications, regulatory/compliance data (REACH, RoHS, SDS), spare parts catalogs, and supplier-facing data enrichment
Benefits
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Salesforce Benefits.
Pay
The typical base salary range for this position is $157,640 - $210,910 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $173,460 - $231,980 per year. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.