PIM Administrator

About the role

The PIM Administrator for the Company will spearhead the maintenance and optimization of PIM data model structures and configurations, ensuring efficient support for product data and taxonomy requirements aligned with business objectives. Reporting to the Enterprise PIM Manager, this role involves strategic collaboration with technical teams to enhance data flow processes into and out of the PIM system, facilitating seamless syndication to digital channels and allied systems.

Responsibilities

• Lead continuous enhancement of the data model configuration within the PIM system to ensure robust support for product data and taxonomy maintenance, thereby optimizing data integrity and operational efficiency

• Strategically manage and prioritize the PIM configuration features backlog in close collaboration with our third-party implementation partner to ensure alignment with business objectives and timely execution of enhancements

• Directly manage cross-functional collaboration with IT and development teams to refine data syndication and ingestion processes between PIM and key systems such as ERP, E-commerce platforms, and DAM, enhancing data flow accuracy and system interoperability

• Implement and manage structured workflows within PIM tailored to support efficient SKU onboarding and offboarding processes, ensuring alignment with business and stakeholder needs

• Expertly guide the configuration of new fields and entities within the PIM system to meet evolving stakeholder requirements, optimizing system setup for comprehensive data management

• Develop and implement stringent data validation checks to ensure thorough product data enrichment and integrity, facilitating high-quality data syndication across diverse digital channels

• Establish and maintain comprehensive documentation detailing PIM processes and mappings with connected systems, ensuring clarity and consistency in data management practices and facilitating effective stakeholder communication

• Proactively update and maintain the product data model in response to changing taxonomy requirements and digital channel developments, ensuring ongoing relevance and system accuracy

• Conduct regular system audits to identify and address data completeness issues, ensuring seamless syndication across multiple channels and preserving data accuracy

• Oversee system monitoring and troubleshooting initiatives to promptly identify, communicate, and resolve system and syndication issues, thereby ensuring smooth operational flow and minimal disruptions

Requirements

• Minimum of 3 years of experience in a PIM administrator role, with a proven track record in data model configuration and product data management

• Proficient understanding and hands-on experience with PIM systems, with demonstrated capabilities in establishing and optimizing data model structures

• Extensive experience in Excel, with proficiency in complex formulas, pivot tables, queries, lookups, and data validation techniques

• Solid knowledge of data management systems and architectures, with a focus on data modeling, metadata management, and data governance

• Strong understanding and experience with data syndication processes and workflows within PIM and its integration with ERP, E-commerce platforms, and DAM systems

• Excellent technical documentation skills with the ability to cater documentation for both technical and business users

• Strong analytical and critical thinking skills, with an ability to troubleshoot system issues and identify opportunities for improvement

• Meticulous attention to detail in managing product data and system configurations

• Proven ability to collaborate effectively with cross-functional teams, including technical stakeholders and third-party implementation partners

• Organized and highly efficient in managing multiple initiatives and priorities within a fast-paced environment

• Effective change management skills, with the ability to stay informed on feature updates and communicate relevant changes to stakeholders and the team

• Experience in supporting PIM users, with a focus on establishing and adjusting user roles and permissions to meet organizational needs

• Experience developing and executing system audits to ensure the completeness and accuracy of data for various digital syndication channels

Qualifications

• Minimum of a Bachelor's degree in Information Technology, Computer Science, Business Administration, or a closely related field

• Demonstrated proficiency with leading Product Information Management systems, such as inriver or similar platforms, highlighting the ability to leverage system capabilities for strategic business advantage

• Advanced skills in scripting or coding for automation and data manipulation, including but not limited to SQL, Python, or other relevant languages, to optimize data processes and workflows

• Prior experience in integrating PIM systems with eCommerce platforms, ensuring seamless data flow and enhancing user experience across digital channels

• Exceptional interpersonal and communication skills, enabling effective collaboration with cross-functional teams, including IT, Marketing, and Product Management, to align PIM initiatives with organizational objectives

• Proficiency in data analytics tools and techniques, leveraging insights to inform decisions related to product data structuring and syndication effectiveness

• Proven track record in identifying and driving process improvements and efficiencies, fostering a culture of excellence within product data operations

• Recognition as a thought leader in product information management, with contributions to industry forums, publications, or conferences evidencing expertise and thought leadership in the field