Piercing Studio Nurse
About the role
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!
Responsibilities
- Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.
- Ensure customer's safety and comfort and smooth flow of customer care.
- Provide confident, clear, and professional communication with clients throughout their entire piercing experience.
- Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.
- Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well