Piercing Studio Nurse

About the role

Rowan's Piercing Studio Nurse is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse, you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision.

Responsibilities

• Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.
• Ensure customer's safety and comfort and smooth flow of customer care.
• Provide confident, clear, and professional communication with clients throughout their entire piercing experience.
• Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.
• Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.
• Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.
• Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.
• Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services.
• Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
• Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.
• Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.
• Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services, increasing average order value, and boosting sales.
• Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.

Requirements

• Active RN or LPN/LVN License.
• Professional and engaging customer care approach.
• Warm, friendly, team player with an entrepreneurial spirit.
• Excited to create celebratory, memorable experiences for our customers.
• Skilled in providing both technical and non-technical information to customers and community members.
• Interest in working in a retail environment with sales goals.
• Obsessive attention to detail.
• Availability to work a flexible schedule, including during peak times such as holidays and weekends.

Qualifications

Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus. Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.

Skills

Expert knowledge of skin care and infection control and prevention, ability to provide professional and personalized piercing services, and strong communication skills.

Benefits

• Compensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!
• Ongoing training and career pathways to grow your nursing career at Rowan.
• Paid accrued Vacation and Sick Time for full-time employees.
• Medical/Dental/Vision Health Plans for full-time employees.
• Employee Assistance Program (EAP) Resources.
• 401k and Roth IRA Plans.
• Generous employee discounts on our amazing products and services!
• Team Member Referral Bonus plan for Studio positions.