Pier Restaurant General Manager

Pier Restaurant

The Sunny's pier restaurant and a central part of the property's food and beverage program. Serving a full menu of thoughtfully prepared, crowd-pleasing dishes alongside a strong beverage offering, it is designed to support the pace and energy of a full day over the water. Set directly on the Newport Fishing Pier with unobstructed water views, Pier Restaurant blends high-volume service with a clear point of view, delivering food and drinks that feel elevated, consistent, and easy to enjoy in a relaxed, waterfront setting.

Responsibilities

• Oversee all front-of-house operations, delivering exceptional guest experiences, driving financial performance, and upholding service and brand standards.
• Lead and develop the team, working closely with culinary leadership to ensure high-quality execution in a fast-paced, high-volume environment.
• Foster a culture of professionalism, accountability, and genuine hospitality.
• Play a key role in shaping the experience at Pier Restaurant and driving the success of The Sunny's pier food and beverage program.

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field preferred, or equivalent experience.
• Minimum 2 years of food and beverage management experience, preferably in a hotel, resort, or high-volume environment.
• Full P&L management experience with strong financial acumen and the ability to manage labor, control costs, and drive profitability.
• Proven ability to build, lead, and retain high-performing teams in a fast-paced, high-volume environment.
• Strong interpersonal and communication skills, with the ability to build relationships with guests and team members.
• Professional, guest-facing presence with a confident and approachable demeanor.
• Excellent problem-solving, decision-making, and conflict-resolution skills.
• Experience with scheduling, payroll, and labor management systems.
• Experience with TOAST POS system.
• Current ServSafe certification preferred.
• TIPS or CARE certification required or ability to obtain.
• CPR certification preferred.
• Ability to work a flexible schedule including mornings, evenings, weekends, and holidays.
• Ability to communicate effectively in English.