Pickleball Tournament Organizer

About the Role

Responsible for running in-club pickleball tournaments, including overall direction, coordination, and supervision. Ensure the tournament achieves or exceeds its revenue goal while providing excellent customer service to encourage repeat business.

Responsibilities

• Own all preparation work required for tournaments, including:
  • Submitting tournament applications
  • Setting up tournaments on designated websites
  • Promoting and marketing events
  • Handling all tournament registrations
  • Uploading and updating completed draws by designated deadlines
  • Creating tournament desk schedules and assigning team member hours
  • Coordinating court scheduling with the Pickleball Lead
• Lead and supervise during tournaments/events as appropriate.
• Ensure all pickleball courts and equipment are clean, organized, and in good working condition.
• Partner with additional Life Time departments as needed.
• Respond quickly and efficiently to member questions, comments, and concerns to maintain participant engagement.
• Achieve or exceed pickleball tournament revenue and contribution margin (CM) goals.
• Actively manage tournament expenses, including labor, officials (where applicable), and supplies, while reducing non-essential costs.
• Recap tournament financials post-event.

Requirements

• Excellent customer service skills, with a friendly, outgoing, and positive attitude.
• Thorough knowledge of the game of pickleball and effective teaching techniques.
• Strong communication, time management, and organization skills.
• Comfortable working with all age groups and building positive relationships with members and team members.
• Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.
• High School Diploma or equivalent.
• 1-2 years of pickleball experience.
• PPR, PCI, IPTPA, or RPO certification.
• CPR and AED certified within 30 days of hire.

Benefits

All team members receive:

• A fully subsidized membership.
• Discounts on Life Time products and services.
• 401(k) retirement savings plan with company discretionary match (for team members 21 years of age and older).
• Training and professional development.
• Paid sick leave where required by law.

Full-time team members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage.
• Short-term and long-term disability insurance.
• Life insurance.
• Pre-tax flexible spending and dependent care plans.
• Parental leave and adoption assistance.
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave.
• Deferred compensation plan (if the team member meets the required income threshold).