Picker/Packer (2nd)

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About The Role

This job consists of one or more duties involving the efficient picking and packing, handling, and the timely movement of product. The primary goal is to move product safely while maximizing productivity. Detailed Standard Operating Procedures exist for tasks performed by this job in the following areas: Breakdown, Ecom Full Service, Ecom Indirect, Happy Beauty, Key In, Loading, Packing, Picking, Returns, Stores, Cleaning, and Batching.

Responsibilities

• Package and ship products to either the stores, salons, or direct to customers.
• Work within the Hospital QA Lane, Packing Lane, Store Sorting, UPS Line, as well as Wrap Stage and loading.
• Complete Special Projects, which includes tasks such as the deal break process or breaking down product deal packages into their components.
• Process returns through the warehouse, inspecting returned product for piece count, damage, and comparing it to accompanying paperwork.
• Ensure all areas of work are done accurately to provide optimal customer service.
• Maintain a safe work environment, perform job functions safely, and report any potential job hazards, safety concerns, or property damages to leadership.
• Maintain good housekeeping and productivity related to standards based on assigned tasks.

Requirements

• High school diploma or equivalent.
• Prior distribution/warehouse experience preferred.
• Basic computer skills.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment with the capability to adjust to change and interruptions.
• Ability to work with limited supervision.

Skills & Competencies

• Passionate Learner: Actively learns, asks questions, applies feedback, and completes assigned learning.
• Flexible & Agile Adapter: Open to change, works well with little direction, finishes tasks, and stays calm under pressure.
• Talent Builder: Shares knowledge, includes others in problem-solving, and motivates teammates.
• Effective Communicator: Articulates information clearly, engages others, and listens actively.
• Team Builder: Collaborates well, acts humbly, and understands the importance of teamwork.
• Customer Focused Partner: Values the customer, shares insights, and maintains high service standards.
• Strategic Thinker: Brings new ideas, supports strategic plans, and drives improvements.
• Big Picture Thinker: Understands team operations and the impact of decisions on other teams.
• Results Driver: Maintains high work standards, manages time, and focuses on priorities.
• Problem Solver & Decision Maker: Uses information to make balanced decisions and solve problems.

Working Conditions & Physical Requirements

The work environment involves everyday risks or discomforts associated with a warehouse setting, including safe work practices with light to heavy equipment (e.g., forklifts, pallet jacks), avoidance of trips and falls, and observance of fire regulations. Exposure to occasional fumes, odors, and temperature fluctuations (25°F to 105°F) is possible.

• Repetitive lifting of cartons weighing 10 to 55 pounds.
• Standing/walking for 6 to 12 hours a day.
• Climbing up and down stairs and ladders.

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. We provide customers with access to high-quality professional beauty products and exceptional customer service. We find beauty in diversity, and our inclusivity and self-expression fuel innovation and growth. You are welcome here, and you can thrive here.