Physician Services Director

About the role

Raleigh General Hospital is seeking a Director of Physician Services to lead the Physician Services department. This role is part of Lifepoint Health, a diversified healthcare network.

Responsibilities

• Provide strategic and operational leadership for physician services across the hospital system.
• Ensure alignment of provider practices with organizational goals, quality standards, and regulatory requirements.
• Drive performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care.
• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
• Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.

Requirements

• Bachelor's Degree in Healthcare Administration, Business, Nursing, or related field preferred; applicable work experience may be considered in lieu of education.
• Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
• Proven ability to lead and develop multidisciplinary teams and manage physician practices or integrated clinical operations in a hospital environment.
• Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
• Demonstrated financial acumen with experience in budgeting, forecasting, and managing operational resources in a healthcare system setting.
• Experience with regulatory compliance, accreditation standards (including Joint Commission), and healthcare quality, safety, and performance improvement initiatives.
• Strong analytical, communication, and relationship management skills with the ability to effectively partner with physicians, executive leadership, and cross-functional hospital departments to drive organizational goals.

Qualifications

• Master's degree in Healthcare Administration, Business, Nursing, or related field.
• Minimum of 10 years of progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
• Proven track record of leading and developing multidisciplinary teams and managing physician practices or integrated clinical operations in a hospital environment.
• Extensive experience in regulatory compliance, accreditation standards (including Joint Commission), and healthcare quality, safety, and performance improvement initiatives.
• Exceptional analytical, communication, and relationship management skills with a proven ability to partner with physicians, executive leadership, and cross-functional hospital departments to drive organizational goals.

Skills

• Strategic thinking and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and deadlines.
• Strong financial management and budgeting skills.
• Effective negotiation and conflict resolution skills.
• Leadership and team-building abilities.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

The salary range for this position is $120,000 - $150,000 annually, commensurate with experience.

Schedule

This role is full-time, days.

Contact Information

To apply, please visit our careers page at [Insert Application Link Here]. For more information about our organization, please contact [Contact Person] at [Contact Information].