Physician Quality Program Manager

About the role

Under the direction of the Director – Patient Safety, the Program Manager – Physician Quality provides organization-wide leadership, coordination, and subject matter expertise for physician and advanced practice provider (APP) professionalism and wellness programs, peer review, professional practice evaluation, and related provider quality processes.

Responsibilities

• Provides organization-wide leadership, coordination, and subject matter expertise for physician and APP professionalism and wellness programs, peer review, professional practice evaluation, and related provider quality processes.
• Led the implementation, management, and oversight of the physician and APP professionalism program, while also supporting physician and APP wellness, quality, and performance improvement initiatives across Mercy.
• Promotes and improves provider performance, professionalism, and high-quality of care by partnering with physician leaders, medical staff leadership, hospital executives, quality and patient safety teams, and other key stakeholders.

Requirements

• Bachelor’s degree in clinical healthcare, health sciences, healthcare administration, or related field.
• Seven (7) years or more of clinical healthcare, healthcare quality, patient safety, medical staff, or related healthcare experience required.
• Five (5) years or more working directly with physicians and/or physician leadership.
• Healthcare quality or patient safety certification, or willingness to obtain a healthcare quality or patient safety certification within one year of hire (e.g., Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality & Management (HCQM)).

Qualifications

• Preferred Education: Master’s degree preferred.
• Nursing or other clinical licensure is preferred.

Skills

• Leadership
• Communication
• Critical Thinking
• Collaboration
• Emotional Intelligence
• Adaptability
• EMR Technology
• Microsoft Office