Physician Practice Clinical Coordinator

Job Description

Performs other duties as assigned. Reviews charts proactively to identify gaps in care, insurance, orders, coding, and referrals. Completes weekly rounding activities and performs audits. Assists with patient experience improvements, clinical staff scheduling, education, and development conversations. Builds and maintains positive, effective relationships with all Physicians and APPs in their location. Assesses team members’ clinical competency to complete tasks including but not limited to administering injections, drawing blood, rooming patients, and the like. Ensures workflow optimization and effectiveness for the team which includes Physicians, APPs, and staff. Assists daily with effective huddles (including Daily Management Boards) within the practice. Responsible for favorable results related throughput, patient experience, provider and staff satisfaction, and value based care. Manages patient care by reviewing Inbasket, schedules, radiology, and lab results, answering phones, and communicating with patients. Prepares next-day patient charts, ensuring all necessary information is available and communicated to doctors and front office staff. Assists physicians and advanced practice providers with medical equipment and procedures as needed. Maintains timely communication with patients regarding surgery, prescriptions, and testing. Ensures efficient patient work-up flow and triage responsibilities. Documents patient medications, messages, sample medications, and pharmacy information accurately and legibly. Stays current with new technology and updates on care and medications. Assists with prior authorizations, referrals, and procedural scheduling. Controls supplies and maintains inventory weekly. Precepts new clinical staff through skill validation. Demonstrates knowledge and compliance of Hospital guidelines and/or regulatory requirements. Contributes to the growth of the practice by managing patient flow and recommending follow-up visits if needed. Assists with Development Conversations for clinical staff. Attends POC meetings. Attend departmental meetings and stay up to date on all business initiatives related to the Practice. Completes Team Huddles to present current data and assist in action planning.

Knowledge, Skills, And Abilities

• Able to communicate in writing and verbally clearly, effectively and professionally with patients and co-workers.
• Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving.
• Proficient ability to utilize numerous technology software, such as the Electronic Health Record (EHR), word, excel.
• Shows initiative in growing professional knowledge by maintaining certification, BLS, and completion of an additional certification, related medical skill (i.e., phlebotomy certification), assists with practice huddles. Leads in a practice council or taking an AdventHealth Leadership/preceptor class.
• Completes Preceptor class(es)
• Strong aptitude to multitask and triage needs of patients and coworkers for efficient care
• Self-initiated professional and leadership development
• Able to verbalize clinical rationale and workflow efficiency and show initiative in creating solutions.
• Ability to work independently and in a team environment.
• High capacity to adapt to change
• Maintains confidentiality
• Leadership acumen

Education

• High School Grad or Equiv
• Technical/Vocational School

Work Experience

• 3+ years medical office/ clinical setting experience

Licenses And Certifications

• Basic Life Support - CPR Cert (BLS)
• Licensed Practical Nurse (LPN)
• OR American Association Medical Assistants (CMA)
• OR Clinical Medical Assistant Certification (CMAC)
• OR Registered Medical Assistant (RMA)
• OR National Certified Medical Assistant (NCMA)
• OR Certified Clinical Medical Assistant (CCMA)
• OR Nationally Registered Certified Medical Assistant (NRCMA)

Physical Requirements

View Physical Requirements

Pay Range

$20.38 - $32.60

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.