Physician, Medical Director, Informatics

Key Responsibilities

• Serve as a physician leader and advocate for EHR strategy, adoption, and optimization
• Partner with medical group leadership to develop and implement EHR priorities and recommendations
• Facilitate physician engagement and represent physician perspectives in governance and decision-making forums
• Act as liaison between physicians, operations, and IT to ensure alignment across stakeholders
• Communicate EHR vision, updates, and initiatives to physician leadership and end users
• Represent physician workflows during Epic build, validation, testing, training, and go-live activities
• Collaborate with analysts, informatics teams, and physician SMEs to define and refine clinical workflows
• Participate in usability testing, workflow design sessions, and optimization initiatives
• Support ongoing evaluation and improvement of Epic functionality to enhance clinical efficiency and usability
• Serve as a key driver of physician engagement and adoption of the EHR
• Conduct regular outreach, communication, and rounding with physician users and leadership
• Support affiliate and specialty-level physician engagement efforts, including power user groups
• Champion organizational change management initiatives related to Epic
• Support end-user training strategy and go-live readiness activities
• Serve as a mentor and resource for physicians and clinical users
• Help identify and develop physician super users and local EHR champions
• Promote continuous improvement in EHR proficiency and clinical usability
• Communicate system upgrades, enhancements, and optimization efforts across the medical group
• Escalate and communicate patient safety concerns related to EHR workflows in coordination with system teams
• Support dissemination of safety-related updates and best practices to physician users
• Ensure timely communication between system leadership and local physician groups

Qualifications

• Board-certified physician (MD or DO)
• Experience or strong interest in clinical informatics and Epic EHR systems
• Demonstrated ability to lead through influence and drive change in a complex organization
• Excellent communication, collaboration, and physician engagement skills
• Recognized physician leader with strong peer influence
• Passion for improving clinical workflows, physician experience, and patient care through informatics
• Comfortable working across clinical, operational, and technical teams
• Skilled at translating physician needs into scalable EHR solutions

Organization Details

Sutter West Bay Medical Group (SWBMG) is a fast-growing, premier, physician-led, multispecialty medical group with nearly 500 physicians and advanced practice clinicians serving patients in San Francisco, Northern California, and beyond. SWBMG delivers integrated, patient-centered care across primary through quaternary care, grounded in clinical excellence, collaboration, and innovation, and is a key partner within Sutter Health’s regional care delivery network.

Community Information

San Francisco offers a unique combination of professional opportunity, intellectual energy, and quality of life for physician leaders drawn to innovation and impact. As a global hub for healthcare innovation, life sciences, and research, the city attracts forward-thinking clinicians and collaborators shaping the future of medicine. Its strong academic environment and commitment to equity and access create a compelling setting for advancing cancer care. Outside of work, San Francisco offers an exceptional lifestyle, with world-class dining, arts, and culture alongside easy access to Northern California’s natural beauty, from coastal trails to wine country. The region’s diverse communities support both personal fulfillment and professional growth.

Equal Opportunity Statement

It is the policy of the Sutter West Bay Medical Group (SWBMG) to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of race, color, creed, religion, marital status, sex, sexual orientation, gender identity or expression, ancestry, national origin, age, medical condition, disability or status as a veteran or a disabled veteran. We promote the full realization of equal employment opportunities through a positive continuing program within our service area.