Physician Insurance Analyst 3

Inova is Northern Virginia’s leading nonprofit healthcare provider, recognized as a top employer in both the D.C. metro area and the nation for safety, quality, and patient experience.

About the role

This is a full-time, hybrid position with a Monday through Friday schedule.

Responsibilities

• Ensures all clean claims are submitted the day they are received via the appropriate medium and with all required attachments.
• Provides resolution for pending claims within allowable timeframes, as defined for appropriate deficiency, and/or provides appropriate account follow-up based on established System Response Guidelines and Matrix.
• Resolves basic issues either through individual actions or by seeking assistance and direction from management.
• Meets productivity and quality expectations weekly for assigned work lists and any supervisor-assigned special tasks.
• Correctly completes write-off requests and submits them daily for supervisor review.
• Documents and reports claims submission issues immediately and provides feedback to management.
• Ensures payer response reports and rejection reports are worked timely and meet Departmental Productivity and Quality Review standards.
• Attends and actively participates in team meetings and huddles.
• Works on special projects related to claims and denials follow-up, and may perform other additional duties as assigned.

Requirements

• High School diploma or GED.
• Two years of experience in Revenue Cycle operations, billing, collections, cash posting, and/or administrative support in physician billing.

Benefits

• Committed to Team Member Health: Medical, dental, and vision coverage, plus a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
• Tuition and Student Loan Assistance: Up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: 25 mental health coaching or therapy sessions per year at no cost for team members, their spouses/partners, and children.
• Work/Life Balance: Paid time off, paid parental leave, flexible work schedules, and remote/hybrid career opportunities.

About Us

Inova is a nonprofit healthcare provider with over 26,000 team members delivering world-class care to Northern Virginia communities. Our people drive our reputation as a national leader in healthcare safety, quality, and patient experience. We support professional growth through best-in-class facilities and development opportunities, fostering a compassionate future for healthcare.