Physician Assistant or Nurse Practitioner

Job Summary

This position provides general primary and preventive health care counseling and treatment for patients in accordance with licensure and approved privileges. The position works as a team member to support patients to achieve health goals and/or improvement in health outcomes. This position may provide coverage at other RiverStone Health locations.

Essential Functions/Major Duties And Responsibilities

• Counsel and educate patients about health issues such as diet, nutrition, emotional and mental health, sexually transmitted diseases, cancer, and contraceptives.
• Assess patient’s health lifestyle, including taking a complete medical history of the patient.
• Review medications patients are taking.
• Perform physical examinations of patients.
• Collect medical specimens and perform several basic medical tests.
• Order medical laboratory tests and/or X-rays.
• Evaluate medical test results and interpret them to patients.
• Treat patient’s diagnosed conditions.
• Provide surgical and/or other medical referrals as necessary.
• Keep immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Attend meetings, conferences, workshops, and training sessions and review publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas.
• Respond to patients and citizens’ questions and comments in a courteous and timely manner.
• Communicate and coordinate regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
• Provide needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions.
• Rural clinic specific: Provide outpatient clinical primary care services in a rural setting. Coordinate care of patients who may require transportation to a more resource intensive setting. Effectively communicate with supervising physicians and specialist providers who may be remote to the job site.

Non-Essential Functions/Other duties as assigned

• ≥5% Perform other duties as assigned in support of RiverStone’s mission and goals.

Education And Experience

• Minimum Qualifications: Bachelor’s degree in the medical or nursing field. A Master’s degree in physician assistant studies or Advanced Practice Degree in Nursing. Two to four years of clinical practice, primary care, pediatric experience and/or clinical rotation with RiverStone Health. Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
• Preferred Qualifications: Five years of clinical practice, primary care and/or pediatric experience. Experience working with underserved population.

Knowledge, Skills, And Abilities

• Computer literacy, in Microsoft Office Suite.
• Ability to maintain a calm and positive demeanor during difficult client interactions.
• Ability to display non-judgmental and empathetic listening skills.
• High degree of detail-oriented skill level.
• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
• Ability to work collaboratively and maintain a positive work environment.
• Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
• Ability to understand and adhere to required administrative policies and procedures.
• Excellent communication skills to ensure efficiencies and quality customer service.

Customer Service Excellence

• Doing things right the first time.
• Making people feel welcome.
• Showing respect for each customer.
• Anticipating customer needs and concerns.
• Keeping customers informed.
• Helping and going the extra mile.
• Responding quickly.
• Protecting privacy and confidentiality.
• Demonstrating proper telephone etiquette.
• Taking responsibility for handling complaints.
• Taking ownership of your attitude toward Service Excellence.

Supervision

This position does not have supervision authority over others.

Physical Demands And Working Conditions

• Work is mainly performed in a clinic setting.
• The position is regularly exposed to biological pathogens and contagious diseases where Personal Protective Equipment (PPE) and special precautions must be taken due to reduce exposure and mitigate risk.
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements.

Freedom To Act & Decision Making

• The work is performed under the supervision and direction of the Director, and considerable leeway is granted for the exercise of independent judgment and initiative in patient care.
• Responsible for the treatment of 16-20 patients per day.
• Decisions directly affect the quality of services provided to the public.

Communications & Networking

• Daily written and verbal communication with patients, patient family members, co-workers and providers.
• Work directly with other team members to provide quality customer service for patients and customers.

Budget & Resource Management

This position does not have budget authority.