Physical Security Systems Engineer (Forward Deployed)

The Role

We're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure.

What You'll Do

• Work with various AT&T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale.
• Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders.
• Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies.
• Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC).
• Provide technical expertise and training to AT&T’s end users and stakeholders.
• Aid in documenting system configurations and integration workflows.
• Identify opportunities for system improvements and enhanced operational efficiency.

What You Bring

• Required:
• 5+ years of hands-on experience deploying and managing physical security systems in enterprise environments
• Deep technical knowledge of modern physical security technologies:
• Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc.
• Cloud and hybrid video management systems and associated camera infrastructure
• Visitor management systems and integration to access control
• Integration platforms and APIs for physical security systems
• Proven track record of large-scale system deployments and migrations
• Strong understanding of system architecture, APIs, and integration methodologies
• Excellent problem-solving skills and ability to work independently in a customer environment
• Outstanding communication skills with both technical and non-technical stakeholders
• Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary
• Preferred:
• Experience with security operations center (SOC/GSOC) workflows and incident management
• Familiarity with enterprise IT infrastructure and network security concepts
• Experience working in forward deployed or embedded customer roles
• Background in law enforcement or corporate security operations

Location & Work Environment

This position is based full-time at AT&T's headquarters in Dallas, Texas. This is an in-person role requiring daily presence at the customer site. Some travel will be required.

Additional Info

• The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.

Benefits & Culture

• Comprehensive health coverage: medical, dental, vision, and life insurance
• Cutting-edge work in an emerging field with huge growth potential
• Competitive compensation packages designed to reward top talent
• 401(k) with a 4% company match to help you invest in your future
• 2 weeks of paid time off plus Company holidays
• Additional benefits include ClassPass credits and a discount on pet insurance
• A family-friendly, compassionate culture that values balance and belonging

EEO Statement

HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristics.