Jobs · Art & Creative · Florida

Photo Specialist

Walgreens · Cutler Bay, FL · 1 mo ago
Art & Creative$15–$17.5/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The job summary is like a description; we can treat that as "About the role" maybe. The posting includes Job Summary, Job Responsibilities (with subheadings Customer Experience, Operations, Training & Personal Development), Basic Qualifications, Preferred Qualifications, Salary Range. Also maybe Benefits? There's a link to benefits but not actual benefits content; we should not create Benefits section unless posting actually states them. It only says "To review benefits, please click here". That's not substantive benefit details, so we should not create Benefits section. Pay: Salary Range given, so we can create Pay section with that info. Schedule: Not explicitly stated besides "flexible schedule, including evenings and weekend hours" under Basic Qualifications. That's schedule info; we could include Schedule section? The rule: include a section ONLY when posting has real, specific content for it. The phrase "Requires willingness to work flexible schedule, including evenings and weekend hours." is specific enough? It's about schedule. Could be considered schedule content. We could put that in Schedule section. However we also have Basic Qualifications includes that line; we could keep it there. But we might separate schedule. The instruction: Prefer a few substantive sections over many thin ones. So maybe keep schedule within Basic Qualifications or as part of Qualifications. But we have separate Basic Qualifications and Preferred Qualifications sections. We could keep schedule inside Basic Qualifications as a bullet or paragraph. That's fine. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. We must not repeat job title as heading. No Job ID etc. We must preserve all substantive information; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting includes "An Equal Opportunity Employer, including disability/veterans." That's EEO boilerplate; should be removed. Also "We will consider employment of qualified applicants with arrest and conviction records." That's maybe not boilerplate but could be kept? It's a statement about hiring practice; might be considered EEO-related but not boilerplate? It's a specific statement; we could keep it under Preferred Qualifications or as a note. However it's somewhat generic; but it's not a standard EEO line; it's about considering applicants with records. Might be kept. The line "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors." That's generic but it's about compensation; we have salary range already; this line is somewhat boilerplate but still provides info that compensation depends on factors. Might be considered filler? It's not specific; but it's not placeholder like "commensurate with experience". It's a statement; we could keep it in Pay section maybe. However the instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state salary range, so Pay section is okay. The extra sentence about compensation depending on factors is somewhat generic but not placeholder; we could include it as part of Pay section prose. We also have "This role will remain open until filled." That's boilerplate; remove. We have "To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits". That's application instructions; remove. Now structure: We could have sections: - About the role (Job Summary) - Responsibilities (maybe with subheadings? But we only use h3 for section headings; we could have Responsibilities as h3 and then inside we could have subheadings? Not allowed? The instruction only says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should follow that pattern. Could we use

    for subheadings? Not specified; better to avoid extra headings; we can just list responsibilities as prose or lists. We have responsibilities broken into Customer Experience, Operations, Training & Personal Development. Could treat each as a subsection with

    or we could just combine under Responsibilities with bullet points. To preserve detail, we could keep them as separate

    headings inside Responsibilities section, but the instruction didn't forbid other headings; it just gave examples. Safer to keep only h3 sections and use
    • for lists. We could make a list of responsibilities, each item could be a sentence covering the subtopics. But we need to preserve all substantive information; we can break into bullet points for each duty. Let's extract responsibilities: From Job Responsibilities: Customer Experience: - Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services. - Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience. - Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied. Operations: - Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services. - Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities. - Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures. - Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand. - Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience. - Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures. - Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results. - Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards. - Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions. - Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled. - Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment. - Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives. Training & Personal Development: - Attends training and completes e-Learnings requested by Manager or assigned by corporate. Basic Qualifications: - Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) - Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications: - Prefer six months of experience in a retail environment. - Prefer to have prior work experience with Walgreens. - We will consider employment of qualified applicants with arrest and conviction records. Pay: - Salary Range: $15 - $17.5 / Hourly - The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. We could also include a short paragraph for Job Summary as About the role. Now produce HTML:

      About the role

      Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory, organization, and operational readiness of the photo department by maintaining supplies, monitoring inventory levels, and ensuring product and service availability to meet customer needs. Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer focused environment while achieving operational and business goals.

      Responsibilities

      • Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
      • Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
      • Models and reinforces customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied.
      • Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
      • Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
      • Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
      • Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
      • Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
      • Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.
      • Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
      • Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
      • Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
      • Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.
      • Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.
      • Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.
      • Attends training and completes e-Learnings requested by Manager or assigned by corporate.

      Basic Qualifications

      • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
      • Requires willingness to work flexible schedule, including evenings and weekend hours.

      Preferred Qualifications

      • Prefer six months of experience in a retail environment.
      • Prefer to have prior work experience with Walgreens.
      • We will consider employment of qualified applicants

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