Photo Guide Lead

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Dental insurance

Position Summary

Responsible over QA/QC (Quality Assurance/ Quality Control) of pictures taken on the Skywalk by the Photo Guides. Ensures Photo Guides greet guests as they experience their view on Skywalk as their pictures are taken on the Skywalk. Explains camera settings to Photo Guides and ensures employees are trained correctly, works on finding ways to enhance photography. Maintains inventory of all camera bodies, flashes, lenses, etc. Directs customer flow through the Skywalk in a professional and courteous manner. Acts as Lead and assists in training new or less experienced Photo Sales Representatives. Ensures outstanding customer service for guests and acts as a Hualapai ambassador. Works with the guests in reviewing all of their pictures, using software to make changes to enhance photos. Uses selling techniques to sell pictures and upsell packages to guests. Prints pictures purchased and places in folders for purchase. Prepares flash drives for packages purchased.

Duties & Responsibilities

• Responsible for photographs taking pictures of guests while they experience their time on the Skywalk.
• Greet guests as they approach the skywalk, being courteous, friendly and helpful.
• Explain the different Photo options.
• Engage guests as they are viewing their photos and use software to enhance photographs.
• Print pictures purchased and place in folders.
• Prepare flash drives for customers purchasing packages.
• Maintain inventory of photo guide supplies such as camera bodies, flashes, lenses, etc.
• Direct customer flow through the purchase and pick-up of the Skywalk tickets.
• Aid in retail or ticket sales areas, as time permits.
• Foster a team environment, multi-task efficiently and maintain positive working relationships.
• Assist with training new and less experienced Photo Guides.
• Act as a role model for the team.
• Perform other work-related duties as assigned.

Qualifications

• Excellent oral communication skills and strong interpersonal skills.
• High School Diploma or GED.
• Computer literate and sales experience required.
• Preference given to Hualapai Tribal members.

Working Conditions

Position requires the ability to stand for extended periods of time. Requires lifting up to 25 lbs. Must be able to work varying schedules, weekends and holidays. Can not be afraid of heights. Applicant must pass a pre-employment drug screen and extensive background check may be required.