Photo Experience Outfitter (Sales)

About the role

This position is responsible for turning interest into bookings. You are the primary sales contact for guests who are curious about our trips – the person who gets them “over the fence” and onto the calendar.

Responsibilities

• Serve as the primary sales contact for inbound leads via phone, email, and web inquiries
• Consult with guests to understand their goals, experience level, and travel preferences, then recommend the best BCJ trips
• Confidently ask for the booking and guide guests through the reservation process from “interested” to “paid & confirmed”
• Proactively follow up with:
• Guests who have requested info but haven’t booked yet
• Past guests who may be a great fit for upcoming departures
• Warm leads generated by our marketing campaigns
• Maintain accurate, up-to-date records of all leads, calls, and sales activity in our systems/CRM
• Collaborate with Customer Service and Operations to ensure bookings are correct, special requests are noted, and handoffs are smooth
• Meet or exceed agreed-upon sales KPIs
• Represent the BCJ brand with professionalism, enthusiasm, and a genuine passion for travel & photography

Requirements

• 2+ years experience in a sales role (travel, adventure, hospitality, or high-end service industry experience strongly preferred)
• Comfort and confidence closing deals over the phone and via email – you can ask for the sale in a friendly but direct way
• Strong knowledge of, or genuine interest in, landscape & wildlife photography and related gear (lenses, camera bodies & equipment)
• Self-starting attitude and the ability to manage your own time, follow-ups, and pipeline without constant oversight
• Proven problem solver – you can handle objections, think ahead, and juggle lots of prospects without dropping the ball
• Strong organizational habits and attention to detail to keep bookings, notes, and guest information accurate
• Metrics-oriented mindset: you’re comfortable tracking your activity, learning from your numbers, and working toward clear goals
• Positive, flexible, solution-oriented, and excited to collaborate with a remote, diverse team
• Mature, coachable, and open to feedback – you’re happy doing both high-level consultative calls and routine follow-up tasks
• Outstanding communication skills (both written and verbal) — you’re great on the phone, clear in email, and skilled at building trust quickly with guests

Qualifications

• Competitive compensation with bonus potential
• Two weeks of paid time off
• Opportunities to join in on trips to see what we’re all about!

Skills

• 2+ years experience in a sales role (travel, adventure, hospitality, or high-end service industry experience strongly preferred)
• Comfort and confidence closing deals over the phone and via email – you can ask for the sale in a friendly but direct way
• Strong knowledge of, or genuine interest in, landscape & wildlife photography and related gear (lenses, camera bodies & equipment)
• Self-starting attitude and the ability to manage your own time, follow-ups, and pipeline without constant oversight
• Proven problem solver – you can handle objections, think ahead, and juggle lots of prospects without dropping the ball
• Strong organizational habits and attention to detail to keep bookings, notes, and guest information accurate
• Metrics-oriented mindset: you’re comfortable tracking your activity, learning from your numbers, and working toward clear goals
• Positive, flexible, solution-oriented, and excited to collaborate with a remote, diverse team
• Mature, coachable, and open to feedback – you’re happy doing both high-level consultative calls and routine follow-up tasks
• Outstanding communication skills (both written and verbal) — you’re great on the phone, clear in email, and skilled at building trust quickly with guests

Benefits

• Competitive compensation with bonus potential
• Two weeks of paid time off
• Opportunities to join in on trips to see what we’re all about!

Pay

Salary range for this position is: $50,000.00 - $90,000.00 per year

Schedule

The schedule is 8am to 4pm Mountain Time. We are flexible with time-off, however there will be occasional evening & weekend on-call shifts, as well as time-shifted follow-up when it makes sense for a hot lead.

Application Instructions

If you’d like to be considered for this role please submit the application below along with the following.

*Please note that applications without the following will not be reviewed.

Cover letter and PDF of your resume
A 3-minute video introduction telling us about yourself & why we want to interview you!