Phone Triage Nurse- Gastroenterology, Part-Time

Responsibilities

• Triage Phone Response: Manages patient health concerns and symptoms via a telephone interaction utilizing physician-approved protocols.
• Prioritizes incoming patient messages and test results.
• Schedules appointments as needed.
• Schedules tests and procedures and obtains insurance prior-authorization.
• Reviews and authorizes/denies provider ordered prescriptions in accordance with established guidelines.
• Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy.
• Edits patient records and documents patient education provided.
• Enters all pertinent communications with the patient into the Medical Record.
• Performs and delegates a variety of tasks to facilitate patient care.
• Aware of coding and reimbursement issues.
• Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate.
• Assists in orienting and training new staff.
• Seeks opportunities to improve or enhance nursing and leadership skills.

Qualifications

• Current RN licensure in nursing.
• Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
• Knowledge of OSHA and HIPAA.
• Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.

Benefits

The compensation for this role includes a base pay range of $27.00-38.90 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.