Phlebotomist-Pct (4 Acute East)

About the Role

Provides direct patient care and performs selected therapeutic interventions and diagnostic procedures under the direction of the Registered Nurse at Penn Medicine Doylestown Health, a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in medicine.

Responsibilities

• Provides safe and efficient direct patient care with consideration for age-specific accommodations:
  • Assists patients physically (pushing, pulling, lifting, reaching, turning, kneeling, standing, sitting, balancing) and psychologically (emotional intervention).
  • Supports activities of daily living including hygiene, nutrition, hydration, comfort, mobility, repositioning, elimination, and skin care.
  • Assists with ambulation.
  • Recognizes and reports abnormal observations or changes in patient condition to the Registered Nurse in a timely manner.
  • Responds to patient/family requests promptly with excellent customer service.
  • Acts appropriately in critical situations (e.g., codes, respiratory compromise, falls, seizures).
  • Demonstrates proficiency in computer documentation, point-of-care results, data retrieval, and communication, avoiding unapproved abbreviations.
  • Assists in admission, transfer, and discharge processes, including orienting patients to their room, call bell, and routines, as well as transporting patients.
• Demonstrates competence in technical skills and selected therapeutic interventions and diagnostic procedures:
  • Vital signs and intake/output monitoring.
  • Point-of-care testing (e.g., Accudata, nasal swabs).
  • Bladder scanning.
  • Application of hot/cold therapies, abdominal binders, anti-embolism stockings, and sequential compression sleeves.
  • Use of support/mobility devices, orthotics, prosthetics, and gait training equipment.
  • Specimen collection following Specimen Collection and Reference Laboratory Manuals.
  • Surgical preps (clips, scrubs, wipes).
  • Patient transport as necessary.
  • Phlebotomy (venipuncture and capillary) per unit requirements.
  • 12-lead EKG.
• Demonstrates initiative, self-direction, and accountability in completing assigned responsibilities.
• Collaborates with patients, families, and healthcare team members to achieve excellence in patient care:
  • Utilizes effective interpersonal skills (understanding, talking, hearing, seeing, listening).
  • Participates in patient/family education as appropriate to training and practice level.
  • Communicates pertinent patient information (e.g., skin breakdown, vital signs, intake/output) to the care team.
  • Offers assistance to other team members and accepts/gives constructive feedback.
  • Communicates patient information effectively during shift-to-shift reports.
  • Informs and involves patients and families prior to procedures or care.
  • Seeks direction and clarification for patient care needs and team responsibilities.
  • Follows staffing guidelines and responds to changes in patient care needs (e.g., staff rotation, reassignment).
• Promotes patient safety through adherence to protocols, policies, procedures, evidence-based guidelines, and Joint Commission National Patient Safety Goals:
  • Maintains safety precautions (infection control, patient positioning, side rails, skin care, specimen transport, fall prevention, seizure precautions, work injury prevention).
  • Ensures equipment is in good working order, reports failures, and initiates corrective action.
  • Adapts equipment/technology for age-specific patient needs.
  • Safely handles body fluids using standard precautions.
  • Uses 2 patient identifiers before performing any diagnostic or therapeutic intervention.
  • Cleans equipment according to germicidal disposable wipe contact time and cleaning procedures.
• Actively participates in and supports departmental and organizational quality initiatives and goals:
  • Identifies professional goals reflecting strengths and weaknesses and seeks improvement.
  • Attends and participates in meetings according to department standards.
  • Supports and participates in quality initiatives (department, hospital, evidence-based care).
  • Contributes as a team member in workgroups or quality initiatives.
• Maintains clinical competency according to unit-specific standards:
  • Demonstrates competency in technological skills required for the role (e.g., age-specific adaptations).
  • Maintains technological competence through practice, in-services, and professional conferences.
  • Acquires and maintains proficiency in EKGs, phlebotomy, and point-of-care testing.
• May be required to work in the Outpatient Lab performing phlebotomist duties based on staffing needs.
• Performs other duties as assigned to support the unit, department, entity, and health system.

Qualifications

• High School Diploma or GED required.
• Certified in B.L.S. for healthcare providers required.
• Phlebotomy certification preferred.

Benefits

Penn Medicine offers a comprehensive compensation and benefits program, including one of the region’s finest prepaid tuition assistance programs, to support employee health and well-being.