Phlebotomist/Lab Support Tech I - Milford Regional, Outpatient Float - 24 hours, Days

About the role

The Lab Support Tech I cordially greets and receives patients, ascertains their needs, and appropriately directs them. This role includes computer and telephone use, clerical duties, and performing phlebotomy procedures, including blood cultures, EKGs, breath tests, MRSA and COVID swabbing.

Responsibilities

• Collects blood samples using appropriate venipuncture techniques across all age groups. Follows departmental protocols for sample collection. Communicates difficulties or complications to supervisors and maintains professional conduct.
• Receives specimens in the computer system. Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately. Transports specimens promptly and redistributes them per protocol.
• Maintains a clean and organized drawing station or cart. Restocks supplies at the end of each shift. Keeps patient orders accessible and organized.
• Registers all courier-delivered specimens accurately and efficiently. Troubleshoots printer issues as needed.
• Demonstrates mastery of hospital information systems. Orders tests accurately using knowledge of test dictionaries and panels. Communicates with departments for clarification when needed.
• Answers and transfers calls courteously and efficiently. Ensures coverage for incoming calls at all times.
• Performs heel sticks and PKU collections proficiently. Ensures proper sample volume and quality.
• Adapts to workflow changes and staffing needs. Provides coverage for home draws, secretarial duties, and drawing stations. Offers constructive feedback to supervisors.
• Restocks supplies and reports low inventory. Uses PPE appropriately and provides shift reports. Maintains procedural proficiency through annual reviews.
• Uses Responder 5 efficiently and works independently. Maintains PPE compliance and pager readiness. Stocks supplies, trains nursing staff, and ensures timely patient draws.
• Applies knowledge of growth and development stages to patient care. Demonstrates age-appropriate communication and support.
• Complies with established departmental policies, procedures, and objectives. Attends variety of meetings, conferences, seminars as required or directed. Demonstrates use of Quality Improvement in daily operations. Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains regular, reliable, and predictable attendance. Performs other similar and related duties as required or directed. All responsibilities are essential job functions.

Requirements

• High School Diploma or equivalent
• Valid driver's license

Qualifications

• Phlebotomy training preferred
• ASCP certification or eligibility preferred
• Phlebotomy experience preferred
• Computer and keyboard proficiency
• Fluent English communication skills

Pay

Non-Exempt. Hiring range: $15.75 - $28.35. Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule

24 hours per week. Monday-Friday 6am-8pm, Saturday-Sunday 9am-5pm. Day shift, 8 hours. Holidays - every third holiday; Weekends - every third weekend.