Phlebotomist - Inpatient, Full-Time, Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care across the Northwestern Medicine system.

Responsibilities

• Greets patients, maintains patient flow, completes accurate voucher information, prepares labels and verifies patient demographic data.
• Assesses the condition of patients to determine the most effective way to obtain samples.
• Verifies test requests and investigates ambiguous information before proceeding.
• Prepares appropriate supplies and obtains sample.
• Instructs patients in the collection of various non‑blood specimens (urine culture, 24‑hour urines, ova/parasites, and stools).
• Ensures accurate voucher information, prepares completed samples for courier, and processes drop‑offs.
• Investigates lost, broken, mislabeled, incorrectly identified, or otherwise unsatisfactory specimens and follows through to resolution.
• Verifies that supplies and stock are adequate and disseminated upon delivery.
• Answers phones and responds appropriately to requests for information.
• Maintains and performs quality assurance on equipment (centrifuge, refrigerator, incubator).
• May perform other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Phlebotomy certification through a nationally recognized organization, or training from a phlebotomy school/medical institution, or one or more years of phlebotomy experience in a healthcare setting, or CMA certification.
• Preferred: Experience performing phlebotomy on a broad range of patient types.
• Preferred: Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
• Preferred: Familiarity with medical EMR systems.
• Preferred: Knowledge of medical terminology.

Benefits

• Tuition reimbursement and loan forgiveness.
• 401(k) matching.
• Lifecycle benefits and a wide range of resources to improve physical, emotional, and financial well‑being.
• Protection for unexpected life events.
• Sign‑on bonus eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible; new graduate internal employees seeking their first licensed clinical position may be eligible depending on the job family.

Additional Information

• Northwestern Medicine is an equal opportunity employer and does not discriminate on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
• Background check required for new hires and some internal transfers, including criminal history, in compliance with local, state, and federal laws (including the Illinois Health Care Worker Background Check Act).
• Artificial Intelligence tools may be used in portions of the candidate review process, but all employment decisions are made by a person.