Phlebotomist II - Warren

Responsibilities

• Perform venipuncture and blood draws using straight needles and butterfly needles in accordance with established procedures.
• Collect, handle, and store blood, urine, fecal, and other specimens following standard protocols to maintain specimen integrity.
• Explain venipuncture, blood draw, and other specimen collection procedures to patients in a clear, courteous, and professional manner.
• Match laboratory requisition forms to specimen tubes and verify that patient information and test orders are correct.
• Label, centrifuge, split, and freeze specimens as required by specific test orders and protocols.
• Check all test requisitions or computer-generated labels against the script or order to ensure 100% accuracy.
• Package specimens for transport, ensuring they are placed in appropriate containers or tubes and stored at required temperatures.
• Record maintenance data and perform decontamination procedures in accordance with laboratory guidelines.
• Update patient information accurately in the system and maintain clear, complete documentation of all collections.
• Understand and fully interpret physicians’ orders to ensure proper tests and collections are performed.
• Answer telephone calls and provide laboratory results or information as appropriate to satisfy inquiries.
• Comply with OSHA and DEP regulations and all applicable safety and regulatory requirements.
• Attend and actively participate in annual department trainings and ongoing competency assessments.
• Assist with troubleshooting issues related to specimen collection, processing, or workflow.
• Make recommendations to improve workflow efficiency and overall quality of laboratory services.

Requirements

• Valid phlebotomy certification for the state of employment, where required.
• Minimum of 6 months of work experience performing venipunctures in a fast-paced laboratory or hospital setting.
• 2–4 years of overall experience in a related healthcare or laboratory role.
• Proven proficiency in performing venipuncture and blood draws using straight needles and butterfly needles.
• Demonstrated experience in labeling, centrifuging, splitting, freezing, and packaging specimens according to test orders.
• Accuracy in matching laboratory requisition forms to specimen tubes and verifying all patient and test information.
• Strong attention to detail to ensure 100% accuracy in test requisitions, labels, and documentation.
• Working knowledge of OSHA and DEP regulations and adherence to safety and compliance standards.
• Proficiency with Microsoft Office Suite for data entry, record keeping, and communication.
• High School Diploma or GED.
• Effective verbal communication skills to explain procedures clearly and courteously to patients and staff.
• Ability to work efficiently in a fast-paced environment while maintaining quality and accuracy.
• Experience in Pediatry.

Essential Skills

• Valid phlebotomy certification for the state of employment, where required.
• Minimum of 6 months of work experience performing venipunctures in a fast-paced laboratory or hospital setting.
• 2–4 years of overall experience in a related healthcare or laboratory role.
• Proven proficiency in performing venipuncture and blood draws using straight needles and butterfly needles.
• Demonstrated experience in labeling, centrifuging, splitting, freezing, and packaging specimens according to test orders.
• Accuracy in matching laboratory requisition forms to specimen tubes and verifying all patient and test information.
• Strong attention to detail to ensure 100% accuracy in test requisitions, labels, and documentation.
• Working knowledge of OSHA and DEP regulations and adherence to safety and compliance standards.
• Proficiency with Microsoft Office Suite for data entry, record keeping, and communication.
• High School Diploma or GED.
• Effective verbal communication skills to explain procedures clearly and courteously to patients and staff.
• Ability to work efficiently in a fast-paced environment while maintaining quality and accuracy.
• Experience in Pediatry.

Additional Skills & Qualifications

• Experience answering telephone calls and communicating laboratory results or information to internal and external stakeholders.
• Familiarity with updating patient information and maintaining accurate electronic or paper records.
• Experience recording maintenance data and performing decontamination procedures in a laboratory or clinical setting.
• Ability to interpret and fully understand physicians’ orders related to laboratory testing.
• Strong organizational skills to manage multiple specimens, orders, and priorities simultaneously.
• Capability to assist with training colleagues in phlebotomy techniques and workflow processes.
• Aptitude for troubleshooting issues related to specimen collection, processing, or workflow and recommending improvements.
• A customer service mindset with a focus on patient comfort, clarity, and respect during specimen collection.