Phlebotomist II

About the role

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

Responsibilities

• Perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general.

Requirements

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Qualifications

• Required Education: High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
• Work Experience: 1-3 years of phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment highly preferred. Keyboard/data entry experience.

Skills

• Excellent communication skills.
• Strong organizational skills.
• Attention to detail.
• Ability to work independently and under pressure.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
• 401(k)-retirement savings.
• Life & disability insurance.
• An employee assistance program.
• Legal support.
• Pet insurance.
• Employee discounts with preferred vendors.

Pay

$21.70/hr. to $23.47/hr. *Pay offered is based on experience, expertise, credentialing, and education.

Schedule

Days - 8:30 AM to 5:30 PM, M-F