Phlebotomist I - Laboratory

About the role

The Phlebotomist I provides high-quality phlebotomy and laboratory service by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. The Phlebotomist I interacts with customers/patients in a friendly, courteous, professional, and appropriate manner to provide high-quality and safe care.

Responsibilities

• Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements.
• Complies with policies, procedures, and processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.
• Meets goals and shows commitment to continuous improvement of performance metrics developed to provide quality patient care.
• Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
• Demonstrates the appropriate skill sets as determined by Competency Assessments.
• Performs basic computer skills pertinent to job performance.
• Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management.
• Complies with the Health First I-Care values and demonstrates effective communication with coworkers and management to include proper escalation when necessary.
• Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable.
• Participates in Proficiency Testing as determined by state regulations, if applicable.
• Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable.
• Performs additional duties as assigned by laboratory administration.

Requirements

• High School Diploma or equivalent OR proof of graduation from a Phlebotomy Training Program provided within 90 days of start date.
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
• One (1) year of venipuncture experience in lieu of a training program.

Skills

• Strong computer skills
• Excellent customer service skills
• Good oral and written communication skills
• Ability to prioritize and organize work

Preferred Qualifications

• Medical certificates including phlebotomy training

Physical Requirements

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.