Phlebotomist Group Lead - Hospital
About the role
The Phlebotomist Group Lead is responsible for supervising hospital-based phlebotomy operations, ensuring accurate and timely specimen collection, processing, and documentation. They serve as a key point of contact for staff and patients, demonstrating leadership, coaching, mentoring, and maintaining high standards of safety and compliance. The role involves coordinating daily activities, managing staffing, supporting process improvements, and acting as a backup to the supervisor.
Responsibilities
- Perform venipuncture and capillary blood draws across all age groups
- Handle specimen processing and data entry
- Ensure adherence to infection control protocols
- Support training of new staff
- Prepare schedules
- Assist with pre-analytical lab functions such as specimen handling and troubleshooting
Qualifications & Skills
- Minimum 3 years of phlebotomy experience, including pediatric and geriatric collections
- Data entry skills
- Strong customer service and communication abilities
- Leadership qualities
- Physical ability to lift objects up to 25 pounds
- Flexibility to work in a hospital environment with long periods of standing and walking
- Preferred: additional years of experience, hospital setting background, medical training, and phlebotomy certification where required
Environment & Education
Work is performed in hospital settings, requiring effective communication in English and a high school diploma or equivalent. Technical training or certification in phlebotomy is preferred.
The role demands attention to safety, accuracy, and confidentiality, with the ability to handle multiple priorities in a fast‑paced environment.