Phlebotomist-Full Time, West location

Key Responsibilities

• Patient Care & Phlebotomy
• Greet patients in a professional and compassionate manner while providing clear explanations of procedures.
• Verify patient identity and confirm test orders to ensure accurate specimen labeling according to laboratory protocols.
• Perform venipuncture using proper sterile technique and universal precautions.
• Select appropriate venipuncture equipment and prepare collection sites using proper antiseptic techniques.
• Monitor patient reactions during procedures and respond appropriately to anxiety, discomfort, or complications.
• Provide proper post-procedure care and ensure safe disposal of sharps and biohazard materials.
• Laboratory Specimen Processing
• Receive, open, and sort specimen bags for processing.
• Prepare specimens for transport, testing, and analysis according to laboratory protocols.
• Maintain specimen integrity and prevent cross-contamination during processing.
• Ensure specimens meet laboratory requirements prior to testing.
• Data Entry & System Documentation
• Utilize Electronic Health Records (EHR) and Laboratory Information Systems (LIS) to manage patient orders and documentation.
• Accurately check patients in and out of the system and release orders to the LIS.
• Validate orders, print specimen labels, and document results such as PT/INR when applicable.
• Enter patient demographics, inventory, and test codes accurately into the system.
• Laboratory Support
• Clean and maintain laboratory equipment and work areas.
• Maintain laboratory inventory and supplies as needed.
• Support daily laboratory operations in a fast-paced and detail-oriented environment.
• Maintain flexibility to support departmental scheduling and operational needs.

Knowledge, Skills & Abilities

• Knowledge of phlebotomy procedures, specimen collection, and laboratory processing requirements.
• Knowledge of medical terminology and laboratory testing protocols.
• Understanding of HIPAA privacy and patient confidentiality regulations.
• Strong verbal and written communication skills with the ability to provide excellent patient service.
• Excellent organizational, time management, and attention-to-detail skills.
• Proficiency with computers and software systems including EHR platforms and Microsoft Office applications.
• Ability to manage multiple priorities and work effectively under pressure.
• Ability to maintain professionalism, sound judgment, and patient confidentiality at all times.
• Ability to work independently and collaboratively within a healthcare team environment.

Education & Experience

• High School Diploma or GED required.
• American Heart Association BLS/CPR certification required.
• Minimum 1 year of phlebotomy experience required.
• Experience using Electronic Health Records (EHR) preferred.
• Strong organizational skills and attention to detail required.

Working Conditions & Physical Requirements

• This position operates within a healthcare clinical setting and requires frequent movement throughout the workday.
• Physical requirements include:
• Standing for approximately 75% of the workday.
• Walking for approximately 15% of the workday.
• Sitting for approximately 10% of the workday.
• Occasional lifting and maneuvering of up to 35 pounds.
• Occasional bending, squatting, kneeling, reaching, and twisting.
• Frequent use of hands for fine manipulation and computer work.