Phlebotomist/Full-Time/3rd Shift/Lutheran General

Major Responsibilities

• Verifies positive patient identification to ensure patient safety.
• Affords patient reactions to specimen procurement.
• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
• Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times.
• Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing.
• Solves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under CLIA, 1988 guidelines according to established policies and procedures.
• Answers and screens telephone calls.
• Assists with inventory and maintains supplies and/or equipment.
• Provides assistance in support of Billing and other business functions.
• Accepts specimens from a variety of internal and external customers.
• Receives and sorts specimens.
• Packages and tracks specimens for transport.
• Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Orders and verifies test requests.
• Documents appropriate information for quality assurance/improvement according to established protocol.
• Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
• Performs laboratory result entry in the computer system.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Reviews various pending and management reports.
• Generates and distributes reports.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.

Requirements

• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills.
• Good listening skills.
• Ability to work in a fast-paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs.
• Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.