Phlebotomist
About the role
... overview paragraph ...
Responsibilities
- ... each duty ...
Requirements
- ... each requirement ...
Skills
- ... each skill ...
Benefits
- ... each benefit ...
Schedule
M-F 8a-4p, E/O Saturday
We need to ensure we preserve all substantive information. Let's extract each piece. About the role paragraph: combine the first few sentences into one paragraph maybe. Let's copy: "The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general." That's a long paragraph; we could keep as one. Responsibilities: we need to list duties. Could extract bullet points from that paragraph but we must not lose info. Let's create bullet list: - Draw quality blood samples from patients and prepare specimens for lab testing following established practices and procedures. - Explain procedures to patients, creating an atmosphere of trust and confidence while drawing blood specimens skillfully, safely, and accurately. - Demonstrate Leadership Behaviors focusing on process excellence, confidentiality, and accuracy of patient information. - May be assigned to a doctor's office, patient service center, or as business needs dictate. - Perform daily activities accurately and on time under direction of area supervisor. - Maintain a safe and professional environment. - Perform forensic and clinical specimen collection and processing with confidence following established practices and procedures. - Verify patient demographic info/initials including patient signature post-venipuncture to ensure tubes are labeled in their presence and name on label is correct. - Maintain required records and documentation. - Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public. That covers all. Requirements: list: - High school diploma or equivalent. - Ability to provide quality, error-free work in a fast-paced environment. - Ability to work independently with minimal on-site supervision. - Excellent phlebotomy skills to include pediatric and geriatric. - Ability to make decisions based on established procedures and exercise good judgment. - Capable of handling multiple priorities in a high-volume setting. - Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business. - Medical training: medical assistant or paramedic training preferred. - Phlebotomy certification preferred (required in California, Nevada, and Washington). - Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. - Minimum 2 years in a Patient Service Center environment preferred. - Customer service in a retail or service environment preferred. - Keyboard/data entry experience. We could combine some but keep as list. Skills: we could list: - Excellent phlebotomy skills (pediatric and geriatric). - Superior customer focus and communication. - Ability to communicate openly and transparently with peers, supervisors, and patients. - Ability to accelerate and embrace change. - Knowledge of the business. - Keyboard/data entry experience. But note some overlap with Requirements. To avoid duplication, maybe we should not duplicate. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. If we duplicate, that's okay as long as we preserve. But better to avoid duplication? Not required but could be okay. However we might split: Requirements includes education, experience, certifications; Skills includes abilities like phlebotomy skills, customer focus, communication, keyboard/data entry. Let's see if we can separate without losing any. From Requirements list, we have: - Excellent phlebotomy skills to include pediatric and geriatric. (skill) - Ability to make decisions based on established procedures and exercise good judgment. (skill/ability) - Capable of handling multiple priorities in a high-volume setting. (skill) - Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. (skill) - Medical training: medical assistant or paramedic training preferred. (qualification) - Phlebotomy certification preferred. (qualification) - Three years phlebotomy experience required... (experience) - Minimum 2 years in a Patient Service Center environment preferred. (experience) - Customer service in a retail or service environment preferred. (experience) - Keyboard/data entry experience. (skill) Thus we could put education, certifications, experience under Requirements, and skills under Skills. But we also have "Ability to provide quality, error free work in a fast-paced environment." and "Ability to work independently with minimal on-site supervision." Those are abilities/skills. Thus we need to decide split. Simplify: Use Requirements for education, experience, certifications; Skills for abilities and competencies. Let's extract. Education: High school diploma or equivalent. Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Certifications: Phlebotomy certification preferred (required in California, Nevada, and Washington). Medical training: medical assistant or paramedic training preferred. Now Skills: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Ability to make decisions based on established procedures and exercise good judgment. Capable of handling multiple priorities in a high-volume setting. Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business. Keyboard/data entry experience. That covers all. Now Benefits: list each benefit with details. - Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield