Phlebotomist

About the role

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Responsibilities

• Under the direction of the area supervisor, perform daily activities accurately and on time
• Maintain a safe and professional environment
• Perform with confidence both forensic and clinical specimen collection and processing duties following established practices and procedures
• Maintain required records and documentation
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees and the public in general

Requirements

• High school diploma or equivalent
• Medical training: medical assistant or paramedic training preferred
• Ability to provide quality, error-free work in a fast-paced environment
• Ability to work independently with minimal on-site supervision
• Excellent phlebotomy skills to include pediatric and geriatric
• Phlebotomy certification preferred (required in California, Nevada, and Washington)
• Minimum of 6 months experience
• One or more years phlebotomy experience preferred
• Customer service in a retail or service environment preferred
• Keyboard/data entry experience required

Schedule

7:00 a.m.–3:30 p.m. Monday–Friday with rotational Saturday 7:00 a.m.–12:30 p.m.

Benefits

• Healthcare Insurance: BlueCross BlueShield of Illinois coverage for eligible employees and dependents; eligibility begins the 1st day of the calendar month following 60 days of continuous full-time employment; premiums subsidized by Synectics
• Dental Insurance: MetLife dental plan for eligible employees and dependents; eligibility begins the 1st day of the calendar month following 60 days of continuous full-time employment
• Vision Insurance: VSP vision insurance for eligible employees; eligibility begins the 1st day of the calendar month following 60 days of continuous full-time employment
• 401(k) Plan: Synectics Inc. Investment Savings Retirement Plan; available to employees age 21 or older on the first of the month following at least 1 calendar year after employment begins