Phlebotomist

About the role

Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.

Responsibilities

• Maintains high level of customer service and positive donor experience in line with company values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment.
• Reviews and confirms donor identification and maintains donor confidentiality per Standard Operating Procedures.
• Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedure.
• Labels and ensures each unit and samples are labeled accurately.
• Executes venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operates the automated plasmapheresis machines, including response and evaluation of all machine alarms and alerts, donor adverse events, document exceptions, etc.
• Maintains proper ratio to ensure donor safety and to quality of product.
• Disconnects donor and manages the disposal of biohazard waste and contaminated equipment in accordance with the safety protocols, between donors which can include cleaning of any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Maintains proper ratio to ensure donor safety and to quality of product.
• Maintains/stocks adequate inventory and replenishes supplies on plasma carts.
• Responsible for mentoring Phlebotomist I, driving training efficiencies to ensure timeliness and compliance as a Designated Trainer.
• Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
• Able to perform First In-First Out tasks as assigned.
• Performs other job-related tasks as assigned.

Qualifications

• High school diploma, or equivalent (GED) required.
• Any specific certification or licensing based on State requirements.
• Minimum three (3) months’ experience in a medical or health care environment or equivalent combination of education and experience preferred.
• Must have completed documentation of training appropriate for duties, prior to performing duties independently.

Skills

• Strong customer service skills required.
• Basic computer knowledge and skills required.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance instructions and procedure manuals required.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Demonstrated consistency and reliability (good attendance, punctuality, apply full effort throughout shift, flexibility with assigned schedule) required.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis required.
• Ability to perform venipuncture required.
• Effective communication skills required.

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time
• Pay Transparency