Phlebotomist 2

Responsibilities

• Ensure total operation complies with state and federal regulations (e.g., FDA‑approved SOPs, OSHA, CLIA, and GMP) to maintain production standards and facility compliance.
• Maintain high level of customer service and a positive donor experience in line with company values and culture.
• Keep work areas clean and organized, stock adequate supplies, report unsafe situations to management, and perform FIFO inventory tasks.
• Review and confirm donor identification, monitor donor conditions, and uphold donor confidentiality to ensure safety, comfort, and product quality.
• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures; maintain proper collection ratios and accurately label units and samples.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operate automated plasmapheresis machines, respond to alarms, troubleshoot alerts, document exceptions, and manage donor adverse events.
• Disconnect donors and manage biohazard waste disposal between procedures, including cleaning spills and handling contaminated equipment according to safety protocols.
• Perform daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines and remove/replace equipment from service as needed.
• Maintain accurate and thorough documentation of required records, including Plasmapheresis Machine Logs.
• Mentor and train team members as a Designated Trainer, driving training efficiencies to ensure timeliness and compliance.
• Troubleshoot machine alarms/alerts and perform routine (daily/monthly) and periodic (quarterly/annually) quality checks on equipment; partner with Quality Assurance on donor floor performance, CAPA implementations, and continuous improvement initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent (GED).
• Three (3) months’ experience in a medical or health‑care environment, or an equivalent combination of education and experience (preferred).
• Completed documentation of training appropriate for duties before performing duties independently.

Certifications

• Any specific certification or licensing required by state regulations.

Skills

• Strong customer service and communication skills.
• Ability to understand and follow written and verbal protocols.
• Basic computer knowledge and skills.
• Ability to make accurate and complete documentation.
• Ability to read and interpret safety regulations, operating and maintenance instructions, and procedure manuals.
• Ability to function effectively in a fast‑paced environment with frequent interruptions.
• Demonstrated consistency and reliability (good attendance, punctuality, full effort throughout shift, flexibility with schedule).
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Ability to perform venipuncture.
• Ability to collaborate and adapt.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to 35 pounds.
• Ability to bend, stoop, or kneel.
• Ability to utilize all required personal protective equipment (PPE).
• Occupational exposure to blood‑borne pathogens.
• Ability to view a video display terminal less than 18 inches away from the face for extended periods.
• Ability to work in an environment with temperatures as low as –40 °C according to SOPs.
• Ability to perform precise repetitive tasks such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
• Ability to use a computer and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20 % via airplane and vehicle (if applicable).

Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands‑on, with managers who truly want you to grow and excel.

• Formal training
• Outstanding medical, dental, and vision insurance plans
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Wellness program
• 401(k) retirement plan
• Paid time off
• Company‑paid holidays
• Personal time