Phenix Business Analyst II

Responsibilities

• Lead and participate in requirements gathering with warehouse operators, internal business units, and third-party integrations
• Document and maintain functional workflows for both existing Phenix modules and new system solutions
• Translate operational processes into clear system behavior, business rules, and data requirements
• Participate as a Scrum team member in sprint ceremonies, stand-ups, and backlog refinement
• Define and refine acceptance criteria in collaboration with Quality Assurance teams
• Manage sprint priorities, Jira backlog, and roadmap alignment
• Perform user acceptance testing (UAT) for delivered features and enhancements
• Provide product demonstrations to stakeholders and user communities
• Act as a liaison between business units and development teams to ensure alignment and clarity

Requirements

• 3–5 years of experience in Business Analysis, Functional Design, or Technical Documentation
• Experience working within Agile/Scrum delivery frameworks
• Strong understanding of logistics, supply chain, warehousing, or inventory management environments
• Experience with tools such as Jira, Confluence, or similar SDLC/project management platforms
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working with both technical and non-technical stakeholders

Qualifications

• Bachelor’s degree in Business, Information Systems, Supply Chain, or related field (or equivalent experience)
• Experience with Warehouse Management Systems (WMS), specifically Phenix or similar platforms
• Experience with RF-driven workflows or highly automated warehouse environment
• Exposure to third-party system integrations and API-driven environments

Standard Details

• Maintain a professional demeanor in appearance and communications
• Participate in staff and/or customer meetings as required
• Take initiative to prevent non-conformities related to product, process, and quality systems
• Identify and report any issues related to product, processes, and/or quality
• Propose and implement solutions through appropriate channels
• Avoid non-conformities related to product, process, and quality systems
• Follow posted security procedures while in the building
• Participate in safety and educational training programs