Pharmacy Technicians (Camden, Columbia Area, Winnsboro) »

About the role

Pharmacy Technicians report to the Pharmacist In Charge and will be based at one of the following locations: Hawthorne Camden Pharmacy, Columbia Area (floating between stores in the Columbia area), or Hawthorne Winnsboro Pharmacy. Full-time employment is preferred, with part-time options possibly available.

Responsibilities

• Provide technical assistance to the pharmacist in all areas that a non-pharmacist can legally perform.
• Greet patients and provide exemplary customer service.
• Assist pharmacist in providing effective, appropriate, and safe pharmacy service.
• Prepare prescriptions, including sorting, stocking, and labeling medications, and monitoring inventory.
• Handle legend drugs or devices, including receiving shipments of pharmaceuticals and stocking shelves and bins.
• Accept written prescriptions and receive verbal requests from patients for available refills.
• Perform initial interpretation of licensed practitioner orders.
• Enter patient information into the computer, including drug allergies, accurately and efficiently.
• Comply with rules, regulations, and procedures to help maintain a clean and safe pharmacy, such as sterilizing equipment and surfaces.
• Deliver dispensed medications to a licensed healthcare provider.
• Ring up prescriptions after a licensed pharmacist has offered counseling.
• Discard expired returns according to the facility’s policies and procedures.
• Compound or mix medications and/or prepare IV solutions.
• Repackage bulk medications.

Customer Service

• Promote a positive pharmacy experience for all Hawthorne patients and customers.
• Display compassion and genuine care for all patients.
• Demonstrate strong customer service skills and the ability to multi-task, especially in a busy work environment.
• Maintain punctuality in reporting to work and returning from breaks.
• Maintain a good attendance record with minimal absenteeism.
• Attend team meetings and participate in mandatory in-service training.
• Demonstrate self-motivation and the ability to work independently.
• Comply with established policies and procedures and demonstrate good time management skills.
• Work effectively in a team environment and observe work hours and time clock regulations.

Communication Skills

• Interact with patients and staff courteously and calmly.
• Communicate well with the public and demonstrate effective phone etiquette.
• Work well with co-workers and vendors in a comfortable office environment.

Qualities & Characteristics

• Maintain a professional relationship and positive attitude with Hawthorne Pharmacy patients, staff, and vendors.
• Uphold the highest professional ethics and demonstrate honesty in all dealings.
• Be receptive to learning and strive to improve processes.
• Display enthusiasm toward the work and mission of Hawthorne Pharmacy.
• Be organized and detail-oriented.
• Work both independently and as part of a team in a fast-paced environment.

Requirements

• High School diploma or higher.
• Pharmacy Technician certification is a plus.
• 1-3 years in a customer service role; retail pharmacy experience is a plus.
• Knowledge of basic math: counting, addition, and subtraction.
• Written and verbal communication skills in English commensurate with college-level education.
• Valid South Carolina Driver’s License.
• Demonstrate knowledge of Hawthorne Pharmacy’s structure, standards, procedures, and protocols.
• Pass drug screening and background check.

Working Conditions & Physical Requirements

• May require prolonged standing.
• Able to move up to 25 lbs. (small equipment, supplies, etc.).
• Must hear staff and patients on the phone and those served in person and speak clearly to communicate information.
• Must adequately read memos, a computer screen, registration forms, and other clinic documents.
• Ability to use general office equipment such as a computer, copy machine, and telephone.

Benefits

• 401(k) options.
• Employee discounts.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Flexible hours; closed on Sundays.
• Certification opportunities available.