Pharmacy Technician Trainee - Hempfield Square Giant Eagle

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs.
• Process orders in person and by phone, direct patients to products and merchandise, and refer appropriate questions to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Aid team members with tasks to ensure departmental efficiency.
• Use the pharmacy computer to complete actions necessary for maximizing efficiency and providing optimal patient care.
• Search for patients and profiles, determine dates of fill and pick-up, check on-hand counts of medications, and enter invoices.
• Aid in improving outcomes using knowledge of service and business metrics.
• Participate in executing company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures.
• Transcribe prescription data accurately to generate custom labels for customers.
• Assist in maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies.
• Answer telephones politely and ensure accurate information exchange while ensuring customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with the customer and management team.
• File written prescriptions daily.

About the Role

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Our Team Members show compassion, care, and respect to each other and in our communities, setting us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us.