Pharmacy Technician Trainee - Goucher Street Giant Eagle

Job Summary

Job Description

Experience Required

Education Required

Certification or Licensing Required

Lifting Requirement

Age Requirement

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile.
• Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs.
• Process orders in person and by phone, direct patients to products and merchandise, and refer appropriate questions to the pharmacist.
• Maintain a neat and clean work environment to ensure compliance with company and government requirements.
• Aid team members with tasks to ensure departmental efficiency.
• Use the pharmacy computer to complete actions necessary for maximizing efficiency and providing optimal patient care.
• Search for patients and profiles, determine dates of fill and pick-up, check on-hand counts of medications, and enter invoices.
• Aid in improving outcomes using knowledge of service and business metrics.
• Participate in executing company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures.
• Transcribe prescription data accurately to generate custom labels for customers.
• Assist in maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and other supplies.
• Answer telephones politely and promptly, ensuring accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and management team.
• File written prescriptions daily.

About Us

Giant Eagle believes in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Our commitment to compassion, care, and respect for each other and our communities sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter. The hiring range for this position is $16.00– $16.125 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation, and paid holidays.