Pharmacy Technician [SK-12425]

About the Opportunity

Join a leading national company dedicated to enhancing the well-being of communities across the country. This organization is at the forefront of providing essential services, driven by a mission to make a tangible difference in people’s lives every day. As part of the fulfillment team, your precision and commitment will directly contribute to the safe and timely distribution of essential medications, ensuring patients receive the support they need in a dynamic and supportive environment.

Responsibilities

• Process prescription exceptions, including resolving claim rejects and conducting outreach to members and physicians.
• Accurately enter member demographics and prescription information into the data processing system.
• Research and resolve rejected insurance billing issues and/or escalated member concerns.
• Escalate any questions regarding prescriptions to a Pharmacist for interpretation or guidance on processing.
• Assist with inbound and/or outbound patient or physician calls, providing excellent service and support.
• Perform other duties as assigned to support the team and overall operations.

Requirements

• High School diploma or equivalent.
• 2-4 years of experience in a similar role.
• Current registration and certification as required by the state of operation (must be licensed or hold a trainee license).
• Basic computer skills for data entry and system navigation.

Benefits

• Health benefit contributions.
• Retirement plans with match.
• Flexible spending accounts.