Pharmacy Technician - Pharmacy Support ICC

About the role

Pharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies.

For over 80 years, we've supported grocery retailers across the Intermountain West, valuing our team members and engaging in community initiatives. We seek passionate, dependable individuals committed to personal growth, integrity, and teamwork.

Responsibilities

• Respond to inquiries from customers, physicians, and vendors.
• Document all calls in the pharmacy management system.
• Perform data entry for new and refill prescriptions.
• Process refill requests and assist with billing issues.
• Resolve third-party rejections by gathering and correcting information.
• Provide friendly customer service and assist pharmacists as needed.
• Perform other assigned duties as a Pharmacy Technician Support Specialist.

Requirements

• Valid Pharmacy Technician license (CPhT) in Utah.
• Completion of required continuing education.
• Ability to adapt to changing schedules and priorities.
• Strong teamwork and collaboration skills.
• Completion of all necessary training programs.