Pharmacy Technician / Pharm Tech Apprenticeship
About the role
with paragraphs. - Then description of apprenticeship program, training, etc. Could be part of About the role or maybe Training & Personal Development. But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract responsibilities: many bullet-like sentences after "Responsible for using pharmacy systems..." etc. Those are responsibilities. Requirements: Basic Qualifications: Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications: list of preferences. Qualifications: maybe combine Basic and Preferred? The instruction: Use headings Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements = basic qualifications, Qualifications = preferred qualifications, Skills = specific skills (maybe from preferred). But we can also put skills under Skills heading. We have: Basic Qualifications (language, flexible schedule). Preferred Qualifications: six months retail experience, prior Walgreens experience, good math skills, good computer skills, knowledge of store inventory control, PTCB certification. We also have "Training & Personal Development" section: Earns and maintains PTCB certification through designated program, attends training, maintains knowledge, etc. That could be under Qualifications or maybe under Skills? But we have a heading for Training & Personal Development not in list; we should not create extra headings. So we need to map that content to existing headings: maybe under Qualifications (since it's about certification) or Skills (maintains knowledge). However we must not invent sections; we can include content under appropriate existing headings. Pay: Salary Range: $16.5 - $20 / Hourly. That's specific, so we can include Pay section. Benefits: The posting mentions "To review benefits, please click here jobs.walgreens.com/benefits." That's a link but not specific benefits. It says "To review benefits, please click here". No actual benefit details given. According to rules: never create Benefits section unless posting actually states them. It only references a link but does not list benefits. So we should NOT include Benefits section. Schedule: The posting mentions "Requires willingness to work flexible schedule, including evening and weekend hours." That's schedule info. So we can include Schedule section with that detail. Now we need to preserve all substantive information, not invent or summarize away detail. We must not repeat job title as heading. No Job ID etc. We need to output only HTML fragment, using for section headings, - for any list of duties/requirements/benefits, and
for prose.
We need to decide which content is list vs prose.
Responsibilities: many sentences; could be turned into
- each duty. That seems appropriate.
Requirements: basic qualifications: two items (language fluency, flexible schedule). Could be
.
Qualifications: preferred qualifications: list of six items. Could be .
Skills: maybe we can extract skills from preferred qualifications: good math skills, good computer skills, knowledge of store inventory control, PTCB certification (though certification is more qualification). But we already have qualifications. Perhaps we can put skills under Skills heading: good math skills, good computer skills, knowledge of store inventory control, PTCB certification. However PTCB certification is also a qualification. Might duplicate. Better to follow typical: Requirements = basic qualifications, Qualifications = preferred qualifications, Skills = specific skills (maybe from preferred). But we can also decide to not have Skills section if content overlaps; but we need to prefer few substantive sections over many thin ones. If we put skills under Qualifications, we could skip Skills heading. But we need to follow instruction: Use headings only when posting has real, specific content for it. If we can fit all content into About the role, Responsibilities, Requirements, Qualifications, Pay, Schedule, that's fine. We can omit Skills if not needed.
But we have "Training & Personal Development" content: Earns and maintains PTCB certification through designated program, attends training, maintains knowledge, etc. This could be placed under Qualifications (maybe as part of preferred qualifications) or under Responsibilities? It's more about training. Could be under Qualifications as additional bullet.
Let's structure:
About the role
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
But note there is a duplicated phrase "Apply Now!" maybe part of text; we keep it.
Now Responsibilities: we need to capture all duty sentences after "In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy." etc. Let's extract them as list items.
List:
- Assists the pharmacist, under direct supervision, in the practice of pharmacy.
- Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Customer Experience Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
- Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
- Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
- Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
That's many items; we can keep them as - .
Now Requirements (basic qualifications):
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
Now Qualifications (preferred qualifications):
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
- We will consider employment of qualified applicants with arrest and conviction records.
- An Equal Opportunity Employer, including disability/veterans.
But note the last two are EEO statements; we should remove boilerplate EEO/equal-opportunity/scam-warning. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should drop "We will consider employment of qualified applicants with arrest and conviction records." and "An Equal Opportunity Employer, including disability/veterans." as they are EEO boilerplate. Also "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors." is generic; we have Pay section with salary range, so we can drop that generic line. Also "This role will remain open until filled." is boilerplate; drop. Also "To review benefits, please click here jobs.walgreens.com/benefits." is a link to benefits but we are not including Benefits section; we could drop that line as it's just a referral. Also "If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits" drop.
Now Pay: Salary Range: $16.5 - $20 / Hourly. That's specific; we can put in
under Pay heading.
Schedule: "Requires willingness to work flexible schedule, including evening and weekend hours." Already captured in Requirements; but we also need Schedule section if we have specific schedule info. Since we already have that in Requirements, we could avoid duplication. But the instruction: include a section ONLY when posting has real, specific content for it. We have schedule
for prose. We need to decide which content is list vs prose. Responsibilities: many sentences; could be turned into
- each duty. That seems appropriate.
Requirements: basic qualifications: two items (language fluency, flexible schedule). Could be
- .
Qualifications: preferred qualifications: list of six items. Could be
- .
Now Requirements (basic qualifications):
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
Now Qualifications (preferred qualifications):
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
- We will consider employment of qualified applicants with arrest and conviction records.
- An Equal Opportunity Employer, including disability/veterans.
But note the last two are EEO statements; we should remove boilerplate EEO/equal-opportunity/scam-warning. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should drop "We will consider employment of qualified applicants with arrest and conviction records." and "An Equal Opportunity Employer, including disability/veterans." as they are EEO boilerplate. Also "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors." is generic; we have Pay section with salary range, so we can drop that generic line. Also "This role will remain open until filled." is boilerplate; drop. Also "To review benefits, please click here jobs.walgreens.com/benefits." is a link to benefits but we are not including Benefits section; we could drop that line as it's just a referral. Also "If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits" drop.
Now Pay: Salary Range: $16.5 - $20 / Hourly. That's specific; we can put in
under Pay heading. Schedule: "Requires willingness to work flexible schedule, including evening and weekend hours." Already captured in Requirements; but we also need Schedule section if we have specific schedule info. Since we already have that in Requirements, we could avoid duplication. But the instruction: include a section ONLY when posting has real, specific content for it. We have schedule
- .
Skills: maybe we can extract skills from preferred qualifications: good math skills, good computer skills, knowledge of store inventory control, PTCB certification (though certification is more qualification). But we already have qualifications. Perhaps we can put skills under Skills heading: good math skills, good computer skills, knowledge of store inventory control, PTCB certification. However PTCB certification is also a qualification. Might duplicate. Better to follow typical: Requirements = basic qualifications, Qualifications = preferred qualifications, Skills = specific skills (maybe from preferred). But we can also decide to not have Skills section if content overlaps; but we need to prefer few substantive sections over many thin ones. If we put skills under Qualifications, we could skip Skills heading. But we need to follow instruction: Use headings only when posting has real, specific content for it. If we can fit all content into About the role, Responsibilities, Requirements, Qualifications, Pay, Schedule, that's fine. We can omit Skills if not needed.
But we have "Training & Personal Development" content: Earns and maintains PTCB certification through designated program, attends training, maintains knowledge, etc. This could be placed under Qualifications (maybe as part of preferred qualifications) or under Responsibilities? It's more about training. Could be under Qualifications as additional bullet.
Let's structure:
About the role
Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
But note there is a duplicated phrase "Apply Now!" maybe part of text; we keep it. Now Responsibilities: we need to capture all duty sentences after "In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy." etc. Let's extract them as list items. List: - Assists the pharmacist, under direct supervision, in the practice of pharmacy. - Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. - Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. - If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. - Models and delivers a distinctive and delightful customer experience. - Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. - Resolves customer issues and answers questions to ensure a positive customer experience. - Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). - Develops strong relationships with most valuable customers. - Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. - Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. - Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. - Assists pharmacists in scheduling and maintaining work flow. - Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. - Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. - Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. - Takes customer to OTC aisle when possible to assist in locating products. - Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. - Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. - Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. - Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. - May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. - Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. - Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. - Complies with all company policies and procedures; maintains respectful relationships with coworkers. - Completes special assignments and other tasks as assigned. That's many items; we can keep them as - .
Now Requirements (basic qualifications):
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
Now Qualifications (preferred qualifications):
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
- We will consider employment of qualified applicants with arrest and conviction records.
- An Equal Opportunity Employer, including disability/veterans.
But note the last two are EEO statements; we should remove boilerplate EEO/equal-opportunity/scam-warning. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should drop "We will consider employment of qualified applicants with arrest and conviction records." and "An Equal Opportunity Employer, including disability/veterans." as they are EEO boilerplate. Also "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors." is generic; we have Pay section with salary range, so we can drop that generic line. Also "This role will remain open until filled." is boilerplate; drop. Also "To review benefits, please click here jobs.walgreens.com/benefits." is a link to benefits but we are not including Benefits section; we could drop that line as it's just a referral. Also "If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits" drop.
Now Pay: Salary Range: $16.5 - $20 / Hourly. That's specific; we can put in