Pharmacy Technician / Pharm Tech Apprenticeship

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Preserve all substantive info. We need to parse the posting. Key content: - Intro: "Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician." That's about the role. - Then "In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures." That's responsibilities. - Then a long list of responsibilities: "Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned." - Then "Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments." - Then "Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evening and weekend hours." - Then "Preferred Qualifications Prefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.Prefer good computer skills.Prefer the knowledge of store inventory control.Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records." - Then "An Equal Opportunity Employer, including disability/veterans." That's boilerplate, remove. - Then "The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $17 - $20.5 / Hourly" We need to extract Benefits, Pay, Schedule sections if present. Benefits: The posting mentions "To review benefits, please click here jobs.walgreens.com/benefits." No specific benefits listed. So we should NOT create a Benefits section because no specific content. The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It only gives a link but no detail. So we should not include Benefits. Pay: It gives Salary Range: $17 - $20.5 / Hourly. That's specific pay info. So we should include a Pay section with that info. Schedule: It mentions "Requires willingness to work flexible schedule, including evening and weekend hours." That's schedule info. So we can include a Schedule section. Now we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits?, Pay, Schedule. We need to decide what goes where. We have content that could be considered Requirements (basic qualifications) and Preferred Qualifications. Also Skills maybe separate. We have "Training & Personal Development" which could be part of Requirements or Qualifications? Might be better as a separate section like "Training & Development" but not in allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map. - About the role: intro paragraph(s) describing role, transformation, patient-centric, training program, etc. - Responsibilities: the long list of duties (including customer experience, operations, training & personal development? Actually training & personal development could be separate but we can include under Responsibilities or maybe Qualifications. But we have a separate "Training & Personal Development" paragraph; we could treat that as part of Responsibilities (duties) or maybe as Requirements. I'd include it under Responsibilities as it's a duty: earning/maintaining PTCB certification, attending training, continuing education. - Requirements: Basic Qualifications (fluent English, willingness to work flexible schedule). However schedule we already have separate Schedule section; but we could still include basic qualifications there. But schedule is also a requirement. Might be better to put schedule in Schedule section and basic qualifications in Requirements. - Qualifications: Preferred Qualifications (six months retail, prior Walgreens experience, good math skills, good computer skills, inventory control knowledge, PTCB certification). Also maybe "We will consider employment of qualified applicants with arrest and conviction records." That's a note but could be included under Qualifications. - Skills: Could list specific skills like math, computer, inventory control, customer service, etc. But we already have those in Preferred Qualifications. Could separate skills: good math skills, good computer skills, knowledge of store inventory control, customer service skills, communication, etc. But we need to avoid duplication. Perhaps we can put skills under Skills section: good math skills, good computer skills, knowledge of store inventory control, customer service, communication, etc. However the posting already mentions those as preferred qualifications. We could combine Qualifications and Skills but we need to follow headings. Since we have both sections allowed, we can split: Qualifications: preferred qualifications (experience, prior Walgreens, PTCB certification). Skills: math, computer, inventory control, customer service, communication. But we must not invent or summarize away detail; we must preserve all substantive information. So we need to include all details from posting. Let's extract each piece. Let's list all substantive statements: Intro/About: - Pharmacy technician positions transformed from transaction-based to patient-centric. - As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center interacting with customers and developing strong patient relationships. - Pharmacy is core of business; technicians enjoy tools and support including latest technology to grow careers and reach goals. - Walgreens invests & champions an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. - Apprenticeship program gives entry point to health career, guides steps towards becoming PTCB Certified Pharmacy Technician, helps maintain high skill level. - Arms you with nationally recognized, portable credential to advance career. - Whether new or experienced, Walgreens will train you to use skills and talents to serve and care for patients/customers. - Courses, learning activities, resources in training program designed to give foundational and advanced knowledge, skills, on-the-job experiences needed to prepare to become certified pharmacy technician. Responsibilities (including training & personal development): - In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. - Assists the pharmacist in the performance of other Pharmacy Department duties per Company policies and procedures. - Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. - If PTCB certified, assists with and coaches pharmacy technicians in operation of pharmacy systems and cashiers in operation of pharmacy cash registers. - Models and delivers a distinctive and delightful customer experience. - Customer Experience: Engages customers and patients by greeting them and offering assistance with products and services. - Resolves customer issues and answers questions to ensure a positive customer experience. - Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). - Develops strong relationships with most valuable customers. - Operations: Under supervision by pharmacist, assist in practice