Pharmacy Technician - MISSOURI-Cosentino's Price Chopper #359- Mon-Fri 9am-6pm Availability- 109 N Cedar St. Belton, Mo. 64012

Position Objective

To assist customers in their shopping experience by assisting them with their pharmaceutical and other wellness needs in the safest, most courteous manner possible.

Reporting Structure

This position formally reports to the Pharmacist in Charge. This is a non-exempt position.

Knowledge

• Essential: Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• Preferred (Non-Essential): Pharmacy Technician Certification; high school diploma or equivalent; knowledge of MS Word, Excel, PowerPoint, Retail Pharmacy Software, and POS System experience.

Essential Job Functions

• Know and implement the Cosentino Customer Service Standards.
• Courteously receive new and refilled prescriptions from customers for filling, as well as accommodate them when they return to pick up those prescriptions.
• Verify name and address (if applicable) of the person the new prescription is to be filled for, as well as legibility of the prescriber's name.
• Process cash register transactions for new and refilled prescriptions.
• Ensure necessary communications are provided to the customer, such as instructions, side effects and medication descriptions.
• Arrange customer consultations with Pharmacist, when requested.
• Procure signatures from customers for all prescriptions received.
• Answer incoming calls and direct to Pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc.
• Complete and process third-party documents.
• Fill prescription books or new prescriptions.
• File patient profiles.
• Fill bins with prescription vials.
• Process incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
• Check items for appropriate 'shelf life' remaining before expiration.
• Check stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge.
• Clean Pharmacy shelves and work areas and maintain entire premises in a satisfactory state of cleanliness.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve the Pharmacist in Charge.
• Able to operate all necessary equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Demonstrate the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrate the basic math and reading skills required for the position.
• Demonstrate the essential written communication skills required for the position.

Non-Essential Job Functions

• Obtain from the prescription files those prescriptions requested to be refilled.
• Prepare labels for new/refill prescriptions.
• Fax or call physician office for additional refills/issues as necessary.
• Affix price stickers to the items ordered and place on stock shelves or in refrigerator, when required.
• Maintain open communication with Pharmacist in Charge regarding any issues, concerns or happenings in the department.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

• Essential: Reaching overhead with both arms, twisting at the waist and lifting objects with both hands weighing up to 15 lbs; standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces; occasionally lifting and carrying up to 15lbs; bending and squatting, at times all the way to floor level.
• Non-Essential: Climbing a ladder, possibly up to 5ft.